Caitlin Malone Email
Head of Service Delivery @ Transport for NSW
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Caitlin Malone Location
- Sydney, NSW, AU
Caitlin Malone Work
- 2023 -now Head of Service Delivery @
- 2022 -2023 Director, Service Experience @
- 2019 -2022 Head of Customer Experience @
- 2017 -2021 Group Site Director @
- 2018 -2019 Manager, Airport Experience and Insights @
- 2015 -2018 Head of Sydney Airport Operations @
- 2013 -2015 Ramp Manager @
- 2010 -2013 Guest Services Operations Manager @
- 2009 -2010 Guest Services Duty Manager @
- 2005 -2009 Guest Services Supervisor @
Caitlin Malone Education
- University of Sydney
Bachelors (Health Science)
- University of Technology Sydney
(Journalism)
Caitlin Malone Skills
- Leadership
- Customer Experience
- On Time Performance
- Aviation
- Business Transformation
- Stakeholder Management
- Flight Safety
- Internal Investigations
- Airport Management
- Data Analysis
- Ground Handling
- Communication Skills
- Communication
- Team Leadership
- Equal Employment Opportunity
- Process Improvement
- Strategic Planning
- Strategy
- Profit and Loss Management
- Operations Management
- Budget Management
- Program Management
- Resilience
- Change Management
- Airports
- Time Management
- Interviews
- Training
- Contract Negotiation
- Project Planning
- Business Process Improvement
- Teamwork
- Management
- Project Management
- Airlines
- Adaptability
- Civil Aviation
- Performance Management
Caitlin Malone Summary
- Caitlin Malone, based in Sydney, NSW, AU, is currently a Head of Service Delivery at Transport for NSW. Caitlin Malone brings experience from previous roles at Transport for NSW and Virgin Australia. Caitlin Malone holds a Bachelors in Health Science @ University of Sydney. With a robust skill set that includes Leadership, Customer Experience, On Time Performance, Aviation, Business Transformation and more. Caitlin Malone has 2 emails on RocketReach.
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