Caitlin Cook Email
Executive Officer, Deputy CEO Office (Regulation) @ AUSTRAC
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Caitlin Cook Location
- Melbourne, VIC, AU
Caitlin Cook Work
- Executive Officer, Deputy CEO Office (Regulation) @ (October 2025 - Present)
- AML Lead and Business Performance Manager - Deposits and Payments @ (September 2024 - September 2025)
- Financial Crime Coverage Manager @ (October 2020 - September 2024)
- Lead Project Manager - Financial Crime Portfolio @ (June 2018 - October 2020)
- Financial Crime Investigations Capability and Change Manager @ (January 2017 - June 2018)
- Customer Experience and Quality Assurance Manager @ (June 2014 - January 2017)
- Executive Board Director, Programming, Australasian Chapter @ (July 2019 - September 2025)
- Customer Experience and Onboarding Team Manager @ (January 2013 - May 2014)
- Support Operations Manager @ (December 2010 - December 2012)
- Mobile Sales Support Team Leader @ (October 2008 - November 2010)
Caitlin Cook Education
- RMIT University
Master's degree (Human Resources Management/Personnel Administration, General)
Caitlin Cook Skills
- Team Leadership
- Process Improvement
- Customer Experience
- Call Center Development
- Training
- Net Promoter Score
- Sales Support Tools
- Telecommunications
- Team Management
- Performance Management
- Solution Selling
- Quality Assurance
- Project Delivery
- People Development
- Leadership
- Business Analysis
- Business Process Improvement
- Banking
- Financial Services
Caitlin Cook Summary
- Caitlin Cook, based in Melbourne, VIC, AU, is currently a Executive Officer, Deputy CEO Office (Regulation) at AUSTRAC. Caitlin Cook brings experience from previous roles at ANZ. Caitlin Cook holds a Master's degree in Human Resources Management/Personnel Administration, General @ RMIT University. With a robust skill set that includes Team Leadership, Process Improvement, Customer Experience, Call Center Development, Training and more. Caitlin Cook has 1 emails on RocketReach.
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