CafeX Communications Technology Stack

Manage email marketing campaigns from design to follow-up, through personalization & segmentation, triggered automations, testing, & real-time reporting.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Yoast offers plugins to improve SEO and optimize web sites and blogs.

Acuity Scheduling let user clients book, reschedule, cancel and pay for appointments automatically--zero hula dancing, email ping-ponging or phone tagging required.

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Freshdesk is a SaaS based, multichannel customer support software for businesses of all sizes, with gamification, automation, and is free for up to three agents.

MadCap Flare is an authoring, publishing and content management solution.

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

The Apache HTTP Server is a powerful and flexible HTTP/1.1 compliant web server.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Django is a Python web framework.

Font Awesome makes it easy to add vector icons and social logos to their website.

Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Apache Ant is a Java library and command-line tool whose mission is to drive processes described in build files as targets and extension points dependent upon each other. The main known usage of Ant is the build of Java applications. Ant supplies a number of built-in tasks allowing to compile, assemble, test and run Java applications. Ant can also be used effectively to build non Java applications, for instance C or C++ applications.

Bitbucket is a Git and Mercurial project hosting site enabling developers to share and collaborate on projects, with built-in CI/CD tool.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

eFileCabinet provides software products to manage and store documents and records, either on-site or in the cloud.

GitLab is a web-based Git-repository manager with wiki, issue-tracking and CI/CD pipeline features, using an open-source license, developed by GitLab Inc.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams.

Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.

AWS Auto Scaling is the ability to increase or decrease the desired count of tasks in Amazon EC2 service automatically.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

PagerDuty is a cloud software that connects people, systems & data into a single view creating visibility & actionable intelligence across their operations.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

F5 BIG-IP Platform is a develops, markets, and sells application delivery networking products that optimize the security, performance, and availability of network applications, servers, and storage systems.

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Egnyte is an enterprise file sharing & collaboration tool that allows users to securely access, share, & collaborate with colleagues & partners from any device.

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote.

DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution. 

Microsoft Dynamics 365 is a set of intelligent business applications including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Hotjar is a complete website and mobile analytics tool enabling web developers, UI designers, analysts, digital marketers & more, to optimize the usability and conversion rate of their websites.

Freshstatus is an incident communication tool that allows businesses to communicate various types of system statuses, incidents, and scheduled maintenances.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

WebRTC is an API definition drafted by the W3C that supports browser-to-browser applications for voice calling, video chat and more.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

WooCommerce is an eCommerce plugin for Wordpress