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C. Brown Location
Sunnyvale, CA, US
C. Brown Work
Sr IT Executive Director NetApp - Customer Engagement - Host of “Let’s Solve It” Podcast @ (December 2020 - Present)
Executive Director, IT Customer Engagement - Program site: www.NetAppIT.com @ (May 2016 - December 2020)
Director IT Customer Engagement: Netapp on Netapp, IT Business Relationship Manager @ (February 2013 - May 2016)
Sr Manager,IT Delivery Services, IT Portfolio,Global Infrastructure Delivery,Systems Inventory Mgmt @ (June 2010 - February 2013)
Sr Manager, IT Delivery Services Customer Support and Product Operations @ (October 2007 - June 2010)
Sr Manager, IT Operations Architecture Services @ (March 2000 - September 2007)
Director: Call Center Technology Delivery and Services @ Earthink (February 1999 - March 2000)
Director IT, Call Center Technology Services @ (March 1997 - February 1999)
Sr Manager Telecom @ (March 1996 - March 1997)
C. Brown Education
San Jose State University 1984-1988
C. Brown Skills
Go-to-Market Strategy
Sales Enablement
Financial Operations
Continuous Improvement
Cloud Computing
IT Strategy
Cross-functional Team Leadership
Program Management
IT Service Management
Data Center
IT Management
Vendor Management
IT Operations
Infrastructure
Process Improvement
Project Management
Disaster Recovery
Enterprise Architecture
Systems Analysis
Software Development
AI Strategy
Artificial Intelligence (AI)
Business Process Improvement
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Global Delivery
Hybrid Cloud
ITIL
Leadership
Long-term Customer Relationships
Management
Outsourcing
Relationship Management
SaaS
Service Delivery Management
Service Management
Software as a Service (SaaS)
Solution Architecture
Storage
Storage Virtualization
Strategy
Team Leadership
Thought Leadership
Long Term Customer Relationships
Presentation Skills Training
Museum Collections
Personnel Management
Fine Art
Computer Hardware
Antiquities
Operating Budgets
Storage Area Networks
Software As A Service Saas
Telesales Training
Telecommunications
Business Development
Key Metrics
Commission Sales
Performance Metrics
Application Architecture
Customer Service Training
Quality Assurance
Technical Architecture
Strategic Planning
Enablement
Organizational Development
Telemarketing
Inventory
Microsoft Office
Mystery Shopping
Managed Services
Cross Functional Team Leadership
Service Quality
Customer Satisfaction Surveys
SQL
PMP
Adaptability
People Skills
Performance Improvement
Performance Management
Sales Training
Software as a Service
C. Brown Summary
C. Brown, based in Sunnyvale, CA, US, is currently a Sr IT Executive Director NetApp - Customer Engagement - Host of “Let’s Solve It” Podcast at NetApp. C. Brown brings experience from previous roles at NetApp. C. Brown holds a 1984 - 1988 San Jose State University. With a robust skill set that includes Go-to-Market Strategy, Sales Enablement, Financial Operations, Continuous Improvement, Cloud Computing and more. C. Brown has 2 emails and 1 mobile phone numbers on RocketReach.
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