Byron Phillips Email & Phone Number
Head of Managed Operations @ Synthesis Software Technologies
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Byron Phillips Location
- Johannesburg, GP, ZA
Byron Phillips Work
- 2025 -now Head of Managed Operations @
- 2023 -2025 Head of Service Management @
- 2020 -2023 Senior Manager: Service Management @
- 2017 -2020 Senior Specialist: Service Management @
- 2015 -2017 Service Delivery Manager @
- 2014 -2015 Client Services Manager @
- 2008 -2014 Technical Team Manager @
- 2006 -2008 Team Manager @
Byron Phillips Education
- Graduate School of Business - University of Cape Town
Postgraduate Diploma (Business Administration and Management, General)
2026-2028 - Graduate School of Business - University of Cape Town 2024-2025
- MANCOSA
Advanced Diploma (Business Administration and Management, General)
2023-2023 - Damelin
Diploma (Business Administration and Management, General)
2011-2012 - University of South Africa/Universiteit van Suid-Afrika
Advanced Certificate (Business Administration and Management, General)
2009-2010 - Cape Peninsula University of Technology
National Diploma (Information Technology)
2003-2005 - Groote Schuur High School
High School (Senior Secondary School)
2002-2002
Byron Phillips Skills
- Microsoft Power BI
- Power BI
- Generative AI
- Task Management
- Creativity and Innovation
- Business Writing
- Telecommunications
- Resolving Issues
- Major Incident Management
- Sales Acumen
- Product Demonstration
- Identifying Trends
- Customer Success
- Systems Thinking
- Problem Solving
- Design Thinking
- Build Strong Relationships
- Written Communication
- Key Accounts
- Client Contact
- Communication
- Growth Strategies
- Department Management
- Business Management
- Financial Accounting
- Business Acumen
- Ethical Leadership
- Operational Efficiency
- Key Performance Indicators
- Organizational Design
- Operating Models
- Net Promoter Score
- Coordination Skills
- Scrum product owner
- Scrum
- Retail Sales
- Disciplinary Hearings
- Labour relations
- Disciplinary Action
- Labor Relations
- Industrial Relations
- Presentations
- Presenter
- Coaching & Mentoring
- ITIL Process
- ITIL
- IT Operations
- ITIL Certified
- WordPress
- IT Service Management
- Project Management Body of Knowledge (PMBOK)
- Contract Management
- Account Management
- Business Analysis
- Managed Services
- Recruitment Advertising
- Recruiting
- Technical Recruiting
- Human Resources
- Talent Acquisition
- Graduate Recruitment
- Customer Satisfaction
- Executive Search
- Screening Resumes
- Performance Management
- Change Management
- Social Media Marketing
- IT Recruitment
- Social Media
- Permanent Placement
- Job Descriptions
- Succession Planning
- Sales Management
- Workforce Planning
- New Business Development
- IT Management
- Business Process Improvement
- Risk Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Outlook
- Business Relationship Management
- Team Leadership
- Customer Service
- Personnel Management
- Interviews
- Employee Relations
- Management
- Coaching
- Talent Management
- Employee Engagement
- Training
- Negotiation
- Leadership
- Quotations
- Values-based Leadership
- Sourcing
- Contract Recruitment
- Organizational Development
- Microsoft Office
- HR Policies
- HR Consulting
- Competency Based Interviewing
- Internet Recruiting
- Screening
- Marketing
- Benefits Negotiation
- Temporary Placement
- Employer Branding
- Job Search
- Employee Training
- Temporary Staffing
- Websites
- IT Outsourcing
- Automotive Repair
- Vehicles
- Customer Retention
- Project Management Body of Knowledge
Byron Phillips Summary
- Byron Phillips, based in Johannesburg, GP, ZA, is currently a Head of Managed Operations at Synthesis Software Technologies . Byron Phillips brings experience from previous roles at Liquid Intelligent Technologies South Africa and Internet Solutions. Byron Phillips holds a 2026 - 2028 Postgraduate Diploma in Business Administration and Management, General @ Graduate School of Business - University of Cape Town. With a robust skill set that includes Microsoft Power BI, Power BI, Generative AI, Task Management, Creativity and Innovation and more. Byron Phillips has 2 emails on RocketReach.
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