BT Ireland Technology Stack

Acronis Cyber Protect provides AI-based anti-malware, antivirus, and endpoint protection management

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Fortinet FortiGate is Next Generation Firewall (NGFW) that offers a network security platform, designed to deliver threat protection and performance with reduced complexity.

Genesys Cloud platform maintains strong encryption, logical isolation, stringent multi-tenant security standards and key industry certifications.

Palo Alto Networks is a global integrated cybersecurity solution provider across clouds, networks, and mobile devices.

SAP Afaria is a mobile device management software product. It helps large organizations connect mobile devices such as smartphones and tablet computers to the company network, and to simplify the information technology tasks associated with buying, deploying, securing and maintaining such devices

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online

Microsoft Visio is a diagramming, process modeling & data visualization solution which enables communication of complex information through data-linked diagrams.

Oracle PL/SQL is a procedural language designed an extension to Structured Query Language (SQL).

WPBakery Page Builder is a page builder plugin for WordPress which allows you to create stunning website content.

A visual development tool for creating, publishing, and managing websites and mobile content

Adobe Photoshop is a webtop application for editing images and photos online.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.

Magnetic North combines inbound, outbound and blended contact center features, along with cloud PBX and recording tools.

Aspect EQ Workforce Management is an online solution for call center supervisors requiring accurate staff resource forecasting with remote self service access.

Proliant provides clients with powerful People Tools to simplify their Payroll and HR and delight their employees.

Sense is an all-in-one business communication and engagement solution for modern staffing companies to accelerate their growth.

Taleo provides on demand unified talent management solutions for organizations around the world to assess, acquire, develop and align their workforce. Taleo's product offerings primarily focus on talent acquisition performance management, learning & development and compensation management.

Taleo Recruiting is a Cloud based recruiting software that automates e-recruitment and provides talent intelligence from data captured during the hiring process.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

Microsoft Team Foundation Server is an integrated server suite of developer tools for professional teams.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs.

Avaya IP Office is a mid and small businesses phone system.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

BrightTALK is a technology media company that provides professional webinar and video solutions to a variety of industries.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Avaya Aura is an enterprise collaboration software.

Front is the communication platform built for productivity with centralized messages, workflow automation, canned answers, reminders, 3rd party integrations.

Google Calendar is an get a button on its browser toolbar that they can easily click to see upcoming events from google calendar, without ever leaving their page. And if they are on sites that have special events encoded, it can click the button to instantly add events to they calendar.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.

BT Business Email provides online office & business email tools you can access anywhere.

Citrix XenApp is a customers to shape how the future works. They're advancing digital workspace technology to unify and enrich user experience, secure enterprise apps and data, and simplify ITs ability to configure, monitor, and manage todays increasingly complex hybrid and multi-cloud environments.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.

Dell EMC VNX series is a family of unified hybrid flash storage arrays that combine block-based and file-based storage solutions in a single platform.

HP-UX is Hewlett Packard Enterprise's proprietary implementation of the Unix operating system, based on Unix System V.

IBM i is an integrated operating environment with a reputation for robust architecture, exceptional security and business resilience.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Choozle offers a cloud-based platform with data-driven tools that enable companies to analyze customer behavior and grow their business.

Digg is the homepage of the internet, featuring the best articles, videos, and original content that the web is talking about right now.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Sign-In is a secure authentication system that enables users​ to sign in with their Google accounts.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco DWDM System is a suite of passive components used to build and augment dense wavelength division multiplexing (DWDM) networks.

Cisco Nexus 5000 Series is a family of line-rate, low-latency, lossless 10 Gigabit Ethernet servers.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Citrix ADC Application Delivery Controller (ADC) solutions help to customers provide the experience customers expect ensuring availability, performance and security for clients applications.

Cisco industrial internet of things (IoT) products & solutions help enterprise companies connect and monitor IoT devices, secure and automate OT operations, extract and compute with IoT data management.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Salesforce Connect is an integration tool that uses and displays data in an external CRM or ERP system.

SAP Business Intelligence is a SAP product which majorly focuses on providing its customers/organizations with a user friendly and very useful form of representing data that could be helpful for analyses purpose and making business decisions.

SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

SAP Crystal solutions include analytics and reporting software solutions for small and midsize businesses.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Oracle 12c is the first database for cloud, it simplifies customers efforts to standardize, consolidate, and automate database services.

Veritas is a line of data management software solutions designed for IT administrators. It enables users to accelerate digital transformation, manage multi-cloud data, provide data protection, optimize storage, and ensure compliance and workload portability.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Xerox suite is set of products used for business process services and document management.

NetSuite is the world's leading cloud business management software suite made specifically for the needs of high-growth and mid-sized businesses.

PwC focuses on audit and assurance, tax and consulting services.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.