2012 -
2013 Coordinator Verizon Internet Customer Expert @
2012 -
2012 Senior Customer Service Representative @
2011 -
2012 Customer Service Representative @
2010 -
2011 Assistant Manager @
Bryce Brooks Education
Jack Welch Management Institute
Master of Business Administration - MBA (Business Administration and Management, General)
2018
-
2023
William Peace University
Bachelor of Arts (B.A.) (History)
2007
-
2010
Bryce Brooks Skills
Professional Skills
Relationship Building
Business Process Improvement
Microsoft Excel
Reporting & Analysis
Account Management
Salesforce.com
ITIL Certified
Microsoft Office
Leadership
Telecommunications
Management
Microsoft PowerPoint
VoIP
Solution Selling
Social Media
Sales
Wireless
Call Centers
CDMA
Cellular Communications
Quality Assurance
Project Management
PowerPoint
LTE
Training
Customer Service
Time Management
Public Speaking
Customer Escalation Management
Excel Pivot
Telecommunications Billing
Web Chat
Enterprise Services
ILEC
Team Leadership
Marketing
Business Analysis
Reporting and Analysis
Bryce Brooks Summary
Bryce Brooks, based in Raleigh, NC, US, is currently a Associate Director at Verizon Business. Bryce Brooks brings experience from previous roles at Verizon Business, Verizon Business Markets, Verizon Enterprise Solutions and Verizon Wireless. Bryce Brooks holds a 2018 - 2023 Master of Business Administration - MBA in Business Administration and Management, General @ Jack Welch Management Institute. With a robust skill set that includes Professional Skills, Relationship Building, Business Process Improvement, Microsoft Excel, Reporting & Analysis and more. Bryce Brooks has 3 emails and 1 mobile phone numbers on RocketReach.
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