2021 -2022 Director @ ServiceNow Practice at Cognizant Formerly Linium
2018 -2021 Director Of Operations @
2017 -2018 Director - IT Service Management Optimization @ General Electric
2016 -2017 Director - IT Service Management @
2012 -2016 ITSM Leader @ GE Power & Water
2010 -2012 Change and Configuration Management Leader @ General Electric
2008 -2010 Client Acquisition Leader @
2006 -2008 IT Leader Services and Digitization @
2002 -2006 End User Computing Leader @
1999 -2002 Lotus Notes Admin @
1997 -1999 MS Exchange Admin @ BetzDearborn
1990 -1997 Computer Room Operator @ Strick Corp
Bryan Ritter Education
University of Phoenix 2008-2013
Pennsbury High 1988-1990
Bryan Ritter Skills
Leadership
Six Sigma
SDLC
Lotus Domino
ITIL
Lotus Notes
Vendor Management
Process Improvement
Strategic Planning
Microsoft Office
Microsoft Word
Operations Management
Program Management
IT Operations
Microsoft Excel
Cross Functional Team Leadership
Change Management
Service Management
Operational Excellence
Management
Project Management
Outsourcing
Service Delivery
IT Management
IT Service Management
Laboratory
Phoenix
Power
Houston
Infrastructure
Service Desk
On Budget
Shared Services
Configurations
Simplification
Applications
Cost
Configuration Management
System
Defects
Green Belt
Consolidate
Information System
Process Simplification
Strategy
Driving
Operations
Increase Productivity
Visibility
Acquisitions
Lake Homes
Policy
Stability
Sla
Embrace Change
Platforms
Acquisition Integration
Deskside
Contractual Agreements
Business Management
Culture
Revenue
Technical Services
Security
Thinking
Viewpoints
Analytics
Mergers and Acquisitions
General Electric
Metrics
Hardware
Responsibility
Bryan Ritter Summary
Bryan Ritter, based in Spring, TX, US, is currently a Director of ServiceNow at Quest Diagnostics. Bryan Ritter brings experience from previous roles at ServiceNow Practice at Cognizant Formerly Linium, Ness Digital Engineering - ServiceNow Practice, General Electric and GE Power. Bryan Ritter holds a 2008 - 2013 University of Phoenix. With a robust skill set that includes Leadership, Six Sigma, SDLC, Lotus Domino, ITIL and more. Bryan Ritter has 3 emails and 1 mobile phone numbers on RocketReach.
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