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Bryan Morgan Location
Nashville, TN, US
Bryan Morgan Work
Director, Customer Support @ (May 2025 - Present)
Senior Manager, Support @ (November 2022 - May 2025)
Sr Program Manager | Global Customer Experience @ (July 2021 - October 2022)
Project Manager | Customer Account and Payment, US and Canada Community Operations @ (July 2020 - July 2021)
Sr. Manager | Customer Experience and Support Operations, US and Canada Community Operations @ (January 2017 - July 2020)
General Manager @ (May 2008 - January 2017)
Bryan Morgan Education
Tennessee Technological University
Professional Studies (Organizational Leadership)
2010
Bryan Morgan Skills
AI and Automation in Support
Analytical Skills
BPO
Budgeting & Forecasting
Career Development Coaching
Channel Enablement
Communication
Content Management
Content Management Systems (CMS)
Content Strategy
Cross-functional Team Leadership
Customer Experience Strategy
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Analysis
Data Analytics
Email
Employee Engagement
Employee Relations
Employee Training
Event Planning
Financial Analysis
Google Docs
Google Suite
Knowledge Base
Knowledge-Centered Support (KCS)
Leadership
Management
Microsoft Excel
Microsoft Word
Mobile Technology
P&L Analysis
P&L Forecasting
P&L Management
P&L review
People Development
People Management
Planning
Policy & Compliance Alignment
Process Design
Process Improvement
Program Management
Project Management
Project Planning
Public Speaking
Restaurant Management
Social Media
Stakeholder Management
Team Leadership
Team Management
Teamwork
Time Management
Training & Development
Workforce Optimization
Writing
Bryan Morgan Summary
Bryan Morgan, based in Nashville, TN, US, is currently a Director, Customer Support at OneTrust. Bryan Morgan brings experience from previous roles at OneTrust, Gopuff and Uber. Bryan Morgan holds a Professional Studies in Organizational Leadership @ Tennessee Technological University. With a robust skill set that includes AI and Automation in Support, Analytical Skills, BPO, Budgeting & Forecasting, Career Development Coaching and more. Bryan Morgan has 4 emails and 4 mobile phone numbers on RocketReach.
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