Sr. Workforce Management Analyst @ (September 2024 - January 2026)
Operations Manager, Workforce Management @ (September 2021 - June 2024)
Supervisor, Workforce Management @ (October 2020 - September 2021)
Workforce Management Analyst @ (May 2018 - October 2020)
Workforce Administrator @ (June 2013 - May 2018)
Bryan Hamann Education
Columbia Southern University
Associate of Science - AS (Business Administration and Management, General)
Bryan Hamann Skills
ACD
Analytical Skills
Broadband
Budgeting
Business Process Outsourcing (BPO)
Call Center Administration
Call Center Development
Call Centers
Computer Network Operations
Contact Center Management
Contact Center Operations
Contact Centers
Content Management Systems (CMS)
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Data Analytics
Dialers
Executive Reporting
Fiber Optics
Google Sheets
IP
Leadership
Lean Six Sigma
Management
Microsoft Excel
Microsoft Office
Operations Management
Process Improvement
Project Management
Relationship Development
Reporting & Analysis
Staffing Models
Stress Management
Team Building
Team Leadership
Teamwork
Telecommunications
Telephony
Troubleshooting
Vendor Management
VoIP
Voice over IP (VoIP)
Wireless
Workforce Analytics
Workforce Management
Workforce Operations Management
Workforce Performance
Workforce Planning
Bryan Hamann Summary
Bryan Hamann, based in Reno, NV, US, is currently a Manager, Workforce Management at DoorDash. Bryan Hamann brings experience from previous roles at BILL, Figure and TriNet. Bryan Hamann holds a Associate of Science - AS in Business Administration and Management, General @ Columbia Southern University. With a robust skill set that includes ACD, Analytical Skills, Broadband, Budgeting, Business Process Outsourcing (BPO) and more. Bryan Hamann has 4 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Bryan Hamann?
Find contact details for 700 million professionals.