Bryan Cole Email & Phone Number
Service Delivery Manager @ Astadia
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Bryan Cole Location
- Boston, MA, US
Bryan Cole Work
- 2023 - now Service Delivery Manager @
- 2023 - 2023 Service Delivery Manager (Contract) @
- 2022 - 2023 Manager, IT Service Management @
- 2020 - 2022 IT Service Management Consultant @
- 2016 - 2020 Senior Manager, Operations Support @
- 2015 - 2016 Senior Project Manager @
- 2014 - 2015 PMO Practice Director @
- 2013 - 2014 Service Manager and Project Manager @
- 2012 - 2013 Senior Consultant @
- 2010 - 2012 IT Manager, Support @
- 2009 - 2010 Supervisor, Telecommunications at Norwood Hospital @
Bryan Cole Education
- Boston University
Bachelor of Science (BS) (Computer Science)
- Southern New Hampshire University
Associate of Science (AS) (Computer Information Technology)
Bryan Cole Skills
- Leadership
- Integration
- Security
- Process Improvement
- Software Documentation
- Enterprise Software
- Troubleshooting
- Information Technology
- IT Management
- Program Management
- Active Directory
- Project Management
- Healthcare Information Technology
- Microsoft Excel
- Disaster Recovery
- Governance
- Business Process
- Identity Management
- Requirements Analysis
- Business Analysis
- IT Strategy
- Visio
- Training
- Banking
- HIPAA
- Windows
- Windows Server
- EHR
- Management
- Analysis
- Strategy
- Information Security
- Operations Management
- Service Desk
- Healthcare
- Technical Writing
- Team Leadership
- Change Management
- ITIL
- Unified Communications
- Unified Messaging
- SDLC
- Virtualization
- Cisco Call Manager
- Agile & Waterfall Methodologies
- Scrum
- Call Centers
- Consulting
- Agile Methodologies
- Writing
- Data Flow
- Limitations
- Manchester
- Expenses
- Vendors
- Training and Development
- Sales
- Acting
- System Upgrades
- England
- Security Controls
- Healthcare Information
- Oversight
- Violations
- Employee Relations
- Organizational Structure
- Developing Staff
- Search
- Benchmarking
- PC
- Enterprise Systems
- Technical Operations
- Patient Safety
- Change Agent
- New Account
- CRM
- Technology Solutions
- Resolve
- Auditing
- Monitors
- Boston
- Lean Manufacturing
- Accounting
- Metric Development
- Execution
- Record of Success
- ADT
- Customer Satisfaction
- System
- Business Services
- Telecommunications
- Software Solutions
- Sage Act
- Engineering
- Engagements
- Connecting
- Strategies
- Enterprise Architecture
- Acquisitions
- Testing
- Piloting
- Customer Service
- Sla
- Solution
- Robust
- Streamline
- Switchboard
- Scheduling
- Ratios
- Research
- Transitioning
- Telecommunications Software
- Loans
- Rivers
- Hardware
- Hospitals
- Systems Analysis
- Notification
- Customer Relations
- Cut
- Training Manuals
- Agile and Waterfall
- Accountability
- Applications
- Communication
- Home
- System Administration
- Active
- Profit Margins
- Strategic Planning
- Sales Management
- Operations
- Suite
- Avaya Technologies
- Technical Support
- Philosophy
- In Person
- Facilities Management
- Agile and Waterfall Methodologies
- Dashboard
- Retail Banking
- Business Process Mapping
- Responsibility
- Internal Audit
- Six Sigma
- Security Risk
- Ticketing
- Client Facing
- Executive Management
- Branches
- Refining
- Solutions Oriented
- Support Center
- Boost
- Cisco VoIP
- Shaping
- Software
- Fostering
- Compliance
- Equities
- Needs Assessment
- Showcase
- Cash
- Interest Rates
- Event Monitoring
- Platforms
- Nursing
- Versatile
- Working Environment
- Financial Transactions
- Lean Six Sigma
- Connecticut
- Delivery
- Mergers and Acquisitions
- Evaluation
- Consumer
- Automation
- Incident Management
- ServiceNow
- Service Level Agreements Sla
- Customer Experience
- Vendor Management
- Service Level Agreements
Bryan Cole Summary
- Bryan Cole, based in Boston, MA, US, is currently a Service Delivery Manager at Astadia. Bryan Cole brings experience from previous roles at Astadia, Beth Israel Lahey Health, Cole Consulting and Iora Health. Bryan Cole holds a Bachelor of Science (BS) in Computer Science @ Boston University. With a robust skill set that includes Leadership, Integration, Security, Process Improvement, Software Documentation and more. Bryan Cole has 2 emails and 1 mobile phone numbers on RocketReach.
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