Britannic Technology Stack

8x8 Virtual Contact Center allows client to integrate their locations and employees into one unified virtual call center.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.

Mitel Contact Center is a hybrid contact center solution that caters to businesses across various industries such as hospitality, healthcare, government, education and service providers.

AMP is a way to build web pages for static content that render fast.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

JavaScript is the programming language of HTML and the Web.

Python is an interpreted high-level programming language for general-purpose programming. Python features a dynamic type system and automatic memory management. It supports multiple programming paradigms, including object-oriented, imperative, functional and procedural, and has a large and comprehensive standard library.

Typekit is an online service which offers a subscription library of high-quality fonts. The fonts may be used directly on websites or synced via Adobe Creative Cloud to applications on the subscriber's computers.

Asterisk is an open-source framework that helps to build communication applications and is used by small, midsize and large companies and governments worldwide.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IP Office is a mid and small businesses phone system.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

Mitel Networks Corporation provides business communications and collaboration software and services.

Verizon is a leading global provider of technology, communications, information and entertainment products.

Front is the communication platform built for productivity with centralized messages, workflow automation, canned answers, reminders, 3rd party integrations.

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Mitel MiCollab is a team collaboration and conferencing solution.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Juniper helps design, develop, and sells network products and services worldwide.

Cloud-based mobile app testing and mobile app monitoring solution.

Kubernetes helps to manage a cluster of Linux containers as a single system to accelerate development and simplify operations.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Microsoft Exchange Online is a hosted email for business.

Ubuntu is a Debian-based Linux operating system and distribution for PCs, smartphones and network servers.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.