Bridget Brown Email & Phone Number
Director of Customer Care Operations @ The College Board
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Bridget Brown Location
- Marietta, GA, US
Bridget Brown Work
- Director of Customer Care Operations @ (September 2023 - Present)
- Manager- Customer Care Strategy and Process- Customer Experience @ (June 2014 - January 2023)
- Outsourcing Partner Manager @ (September 2013 - June 2014)
- Call Center Supervisor @ Comcast (July 2009 - August 2013)
- Sales Supervisor @ (January 2007 - July 2009)
- Sales Manager @ Detroit West Call Center (January 2001 - January 2007)
- Quality Analyst @ Comcast Corporation (January 1999 - January 2001)
- In-Charge @ Southfield Call Center (January 1997 - January 1999)
Bridget Brown Education
- Wayne State University
- Wayne State University
Cox Leadership Training
Bridget Brown Skills
- Call Center
- Broadband
- Telecommunications
- Avaya
- Call Center Development
- DOCSIS
- Telephony
- Workforce Management
- Call Centers
- Customer Experience
- Customer Retention
- Training
- Process Improvement
- Coaching
- Change Management
- Strategic Planning
- Vendor Management
- Team Building
- Management
- Leadership
- Sales
- Team Leadership
- Cable Television
- Customer Service
- Troubleshooting
- Technical Support
- Recruiting
- Leadership Development
- Customer Satisfaction
- Customer Relationship Management (CRM)
- Project Management
- Business Process Improvement
- Business Strategy
- Contact Centers
- Strategy
- Microsoft Word
- Customer Relationship Management Crm
- Customer Relationship Management
Bridget Brown Summary
- Bridget Brown, based in Marietta, GA, US, is currently a Director of Customer Care Operations at The College Board. Bridget Brown brings experience from previous roles at Cox Communications and Comcast. Bridget Brown holds a Wayne State University. With a robust skill set that includes Call Center, Broadband, Telecommunications, Avaya, Call Center Development and more. Bridget Brown has 3 emails and 3 mobile phone numbers on RocketReach.
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