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Brian Vickers Location
Nashville, TN, US
Brian Vickers Work
2022 -now Quantitative Analytics Manager @
2020 -now Operations Manager, Soluto Tech Leads @
2019 -2020 Operations Manager, Online Chat and Messaging @
2015 -2019 Operations Manager, Financial Services Call Center and Claims Processing @
2000 -2015 Operations Manager and Federal Site Lead, Army Enterprise Service Desk @ Dell Services Federal Government, Inc.
2000 -2011 Manager, End User Services and Global Service Desk @
Brian Vickers Education
MTSU
Brian Vickers Skills
Management
Vendor Management
Process Improvement
Call Centers
Business Analysis
Disaster Recovery
Business Process Improvement
Technical Support
Call Center
ITIL
IT Service Management
Team Leadership
Program Management
Team Building
Project Management
Cross-functional Team Leadership
Service Delivery
Contact Centers
Service Desk
Army
Operations
Microsoft Office
Microsoft Word
Cross Functional Team Leadership
Brian Vickers Summary
Brian Vickers, based in Nashville, TN, US, is currently a Quantitative Analytics Manager at Asurion. Brian Vickers brings experience from previous roles at Asurion and Dell Services Federal Government, Inc.. Brian Vickers holds a MTSU. With a robust skill set that includes Management, Vendor Management, Process Improvement, Call Centers, Business Analysis and more. Brian Vickers has 1 emails on RocketReach.
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