Brian Pennington Email & Phone Number
Director Support Planning Management @ Microsoft
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Brian Pennington Location
- Texas, United States
Brian Pennington Work
- 2024 -now Director Support Planning Management @
- 2021 -2024 Director Supportability and Experience Planning @
- 2016 -2021 Principal Support Planner, Microsoft Store Chat, Phone, and Advocate Tools Experiences @
- 2015 -2016 Manager, Program Management @
- 2014 -2015 Sr. Business Operations Program Manager @
- 2013 -2014 Business Operations Manager @
- 2007 -2013 Sr. Lead Program Manager @
- 2006 -2007 Program Manager @
- 2003 -2006 Team Manager @
- 2000 -2003 Technical Lead and Support Engineer @
- 1994 -2000 Senior Systems Engineer @
Brian Pennington Education
- Hillsborough Community College 1990-1992
- Gaither High School
- Western Governors
(Leadership, Management)
Brian Pennington Skills
- Business Strategy
- Microsoft Power BI
- Key Metrics
- Team Motivation
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Technology Solutions
- Unified Communications
- Business Requirements
- Succession Planning
- Microsoft 365
- Communication
- Interpersonal Skills
- Team Management
- Product Support
- Analytical Skills
- Customer Experience
- Customer Service Operations
- Online Support
- Team Alignment
- Teamwork
- Commerce
- Workload Prioritization
- Customer Requirements
- Voice of the Customer
- Customer Support
- People Management
- Program Management
- Problem Solving
- SharePoint
- SDLC
- Windows
- Software Project Management
- Vendor Management
- Process Improvement
- Agile
- ITIL
- Requirements Analysis
- Business Analysis
- Team Building
- Windows Server
- IT Service Management
- Cloud Computing
- Mentoring
- Strategic Planning
- Troubleshooting
- Customer Satisfaction
- Agile Methodologies
- Management
- Customer Service
- Outsourcing
- Enterprise Software
- Microsoft Technologies
- IT Strategy
- Project Management
- Enterprise Architecture
- Leadership
- SaaS
- Business Intelligence
- Integration
- Solution Architecture
- Cross-functional Team Leadership
- Strategy
- IT Management
- Team Leadership
- Technical Support
- Information Technology
- Customer Relations
- Release Management
- Data Center
- Microsoft Products
- Operating Systems
- Business Development
- TCP/IP
- Windows Azure
- Cross Functional Team Leadership
- PMP
Brian Pennington Summary
- Brian Pennington, based in Texas, United States, is currently a Director Support Planning Management at Microsoft. Brian Pennington brings experience from previous roles at Microsoft and Alkami Technology. Brian Pennington holds a 1990 - 1992 Hillsborough Community College. With a robust skill set that includes Business Strategy, Microsoft Power BI, Key Metrics, Team Motivation, Microsoft Outlook and more. Brian Pennington has 3 emails on RocketReach.
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