Senior Director, Technology Support and Service Management @ Subway World Franchise HQ (February 2024 - May 2026)
Director IT Customer Service @ (September 2022 - January 2024)
VP Global Performance Management (Shared Services) @ (July 2015 - July 2018)
Senior Director Delivery Services @ (July 2013 - July 2015)
Director of PMO and Enterprise Architecture @ NH Department of Revenue Administration (July 2009 - July 2013)
Director of Operational Excellence @ (July 2007 - July 2009)
Director of New Products, Operations and Implementation @ (July 2005 - July 2007)
Director of Network Planning @ (September 2002 - July 2005)
Manager, Circuit Design @ (July 1999 - September 2002)
Brian Pace Education
New York Institute of Technology-Old Westbury
Bachelor of Science (B.S.) (Telecommunications Management)
Brian Pace Skills
Global Operations
Change Management
Process Creation
Service Delivery
Performance Management
Customer Experience
Business Process Improvement
Automation
Operations Management
PMP
Lean Management
Lean Six Sigma
Program Management
Project Management
Business Intelligence
Telecommunications
Vendor Management
Business Strategy
Strategic Planning
Call Centers
Drug Development
Performance
Pharmaceutical Industry
Data Center
IND
Strategy
Enterprise Software
Business Development
Strategic Partnerships
Team Building
Digital Transformation
Customer Success
Digital Strategy
Network Design
Customer Satisfaction
Client Services
Team Leadership
Robotic Process Automation
Organizational Development
Management Consulting
Artificial Intelligence
Enterprise Architecture
Lead Change
Microsoft Excel
Cross Functional Team Leadership
Project Management Office
Project Planning
Transformation Programs
Mitigation
Problem Solving
Analytical Skills
Written Communication
Brian Pace Summary
Brian Pace, based in New York, NY, US, is currently a Founder and Executive Transformation Leader at Think Bridges LLC. Brian Pace brings experience from previous roles at Subway World Franchise HQ, Subway and OnProcess Technology. Brian Pace holds a Bachelor of Science (B.S.) in Telecommunications Management @ New York Institute of Technology-Old Westbury. With a robust skill set that includes Global Operations, Change Management, Process Creation, Service Delivery, Performance Management and more. Brian Pace has 1 emails and 8 mobile phone numbers on RocketReach.
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