Brian Lord Email & Phone Number
Quality Assurance Program Manager @ HealthWell Foundation
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Brian Lord Location
- Frederick, MD, US
Brian Lord Work
- Quality Assurance Program Manager @ (November 2023 - Present)
- Training Supervisor @ (July 2022 - November 2023)
- Training Lead @ (June 2021 - July 2022)
- Senior Training Specialist @ (June 2020 - June 2021)
- Senior Foundation Specialist @ (November 2018 - June 2020)
- Operations Manager @ iSold It on eBay (April 2006 - November 2018)
- Watercraft Operator @ (August 2003 - August 2011)
Brian Lord Education
- University of Maryland
Bachelor's degree (American History)
2003-2008
Brian Lord Skills
- Call Center Development
- Coaching
- Contact Center Operations
- Contact Centers
- Customer Experience
- Customer Service
- Customer Service Management
- Customer Support
- Data Entry
- Document Management
- Editing
- Employee Learning & Development
- Health Insurance
- Healthcare
- Insurance
- Leadership
- Leadership Development
- Market Research
- Medical Billing
- Mentoring
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Packing
- Problem Solving
- Process Implementation
- Research
- Retail
- Sales
- Salesforce.com
- Shipping & Receiving
- Soft Skills
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Training
- Training & Development
- Training Management
- Writing
Brian Lord Summary
- Brian Lord, based in Frederick, MD, US, is currently a Quality Assurance Program Manager at HealthWell Foundation. Brian Lord brings experience from previous roles at HealthWell Foundation. Brian Lord holds a 2003 - 2008 Bachelor's degree in American History @ University of Maryland. With a robust skill set that includes Call Center Development, Coaching, Contact Center Operations, Contact Centers, Customer Experience and more. Brian Lord has 3 emails and 2 mobile phone numbers on RocketReach.
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Brian Lord
Quality Assurance Program Manager
Frederick, MD, US
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