Brian Lafaille Email & Phone Number
Director, Customer Success and Solutions Operations @ Intercom
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Brian Lafaille Location
- California, United States
Brian Lafaille Work
- 2026 -now Director, Customer Success and Solutions Operations @
- 2026 -now Director Customer Success and Solutions Operations @
- 2024 -2026 Fractional CS and GTM Advisor @ Self-employed
- 2021 -2023 GTM Advisory Board, CapitalG @
- 2019 -2023 Manager - SaaS Customer Success Strategy and Ops @
- 2019 -2021 Advisor @
- 2019 -2019 Global Head, Customer Success Strategic Programs @
- 2016 -2019 Director of Customer Success - Americas + JPAC @
- 2015 -2016 Manager, Customer Success @
- 2014 -2015 Account Manager @
- 2014 -2014 Manager, Advertiser Operations @
- 2013 -2014 Technical Account Manager @
- 2011 -2013 Business Operations Analyst @
- 2007 -2011 IT Support Technician @
- 2007 -2007 Desktop Support Technician @
Brian Lafaille Education
- Cornell University
(Management)
2020-2021 - General Assembly 2018-2018
- University of California, Santa Cruz
Bachelor of Science (Information Systems Management)
Brian Lafaille Skills
- Strategy
- Business Strategy
- SQL
- Customer Success
- Finance
- Strategic Partnerships
- Digital Marketing
- Mobile Devices
- Customer Retention
- SaaS
- Management
- Online Advertising
- Advertising Operations
- Project Management
- Troubleshooting
- Digital Media
- Business Analysis
- Inventory Management
- Web Analytics
- Analytics
- Software Documentation
- Salesforce.com
- Product Management
- Campaign Management
- Enterprise Software
- Account Management
Brian Lafaille Summary
- Brian Lafaille, based in California, United States, is currently a Director, Customer Success and Solutions Operations at Intercom. Brian Lafaille brings experience from previous roles at Fin, Self-employed, CapitalG and Google. Brian Lafaille holds a 2020 - 2021 Cornell University. With a robust skill set that includes Strategy, Business Strategy, SQL, Customer Success, Finance and more. Brian Lafaille has 4 emails and 1 mobile phone numbers on RocketReach.
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