Brian Klaja's Location
Houston, TX, US
Brian Klaja's Work
- Sr. Director, Operations Strategy and Enablement @ Brex
- Director, Operations Enablement @ Brex
- Director, Workforce Optimization (Operations) @ Brex
- Director, Workforce Management (CX) @ Brex
- Regional Manager, WFM @ Netflix
- Manager, Global Real-Time WFM @ Netflix
- Manager, Business Operations @ Medtronic
- Manager, Workforce Management @ Medtronic
- Manager, Workforce Operations @ Time Warner Cable
- Regional Supervisor, Workforce Operations @ Time Warner Cable
Brian Klaja's Education
- Auburn University Harbert College of Business
Master of Business Administration - MBA (Business Administration and Management, General)
2018 - 2021 - Liberty University
Bachelor’s of Science (Economics)
2009 - 2016 - The University of Texas at San Antonio
Transferred to Liberty (Economics)
2003 - 2006
Brian Klaja's Skills
- Leadership
- Management
- Performance Management
- Call Centers
- Call Center
- Workforce Management
- Process Improvement
- Customer Satisfaction
- Business Process Improvement
- Six Sigma
Brian Klaja's Summary
Brian Klaja, based in Houston, TX, US, is currently a Sr. Director, Operations Strategy and Enablement at Brex, bringing experience from previous roles at Brex and Netflix. Brian Klaja holds a 2018 - 2021 Master of Business Administration - MBA in Business Administration and Management, General @ Auburn University Harbert College of Business. With a robust skill set that includes Leadership, Management, Performance Management, Call Centers, Call Center and more, Brian Klaja contributes valuable insights to the industry. Brian Klaja has 7 emails and 1 mobile phone number on RocketReach.
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