Brian Jeppesen Email & Phone Number
Director, Contact Center Operations @ Fertitta Entertainment, LLC
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Brian Jeppesen Location
- Houston, TX, US
Brian Jeppesen Work
- Member Board of Directors @ (January 2024 - Present)
- Director, Contact Center Operations @ (July 2014 - Present)
- Director, Contact Center Operations @ (July 2014 - Present)
- Division Vice President @ (November 2013 - July 2014)
- Site Director @ Sykes Enterprises Incorporated (July 2009 - November 2013)
- Sr. Regional Director, US Operations @ Sykes Enterprises Incorporated (July 2009 - November 2013)
- Sr. Director, Call Center Ops. @ (January 2000 - July 2009)
- Global Planning Coordinator @ (January 1991 - January 2000)
Brian Jeppesen Education
- University of Utah 1980-1985
Brian Jeppesen Skills
- Workforce Management
- Call Center
- Customer Experience
- Customer Satisfaction
- BPO
- Operations Management
- Call Centers
- Contact Centers
- Leadership
- Management
- Outsourcing
- Strategic Planning
- Analytics
- Manage Client Relationships
- Call Center Development
- Customer Retention
- Vendor Management
- CRM
- Performance Management
- Inbound Marketing
- Customer Relationship Management (CRM)
- Marketing
- Hospitality
- Sales
- Customer Relationship Management Crm
- Customer Relationship Management
Brian Jeppesen Summary
- Brian Jeppesen, based in Houston, TX, US, is currently a Director, Contact Center Operations at Fertitta Entertainment, LLC. Brian Jeppesen brings experience from previous roles at Contact Center AI Association, Landry's Restaurants, Alorica and Sykes Enterprises Incorporated. Brian Jeppesen holds a 1980 - 1985 University of Utah. With a robust skill set that includes Workforce Management, Call Center, Customer Experience, Customer Satisfaction, BPO and more. Brian Jeppesen has 3 emails and 2 mobile phone numbers on RocketReach.
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