Brian Elson Email & Phone Number
Business Analyst @ ICF International
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Brian Elson Location
- Twin Falls, ID, US
Brian Elson Work
- 2024 - now Business Analyst @
- 2020 - 2024 Business Specialist @
- 2017 - 2023 Certified ServiceNow Administrator \ DBA @
- 2020 - 2023 Business Analyst @
- 2019 - 2020 Customer Relations Manager @
- 2017 - 2017 System Administrator and DBA @
- 2016 - 2017 CRM Manager @
- 2014 - 2016 Application Developer @
- 2002 - 2012 Care Analyst @
- 2002 - 2012 Senior Operations Analyst @
- 1998 - 2002 Computer Operator @
Brian Elson Education
- Westmont College
(General Studiees)
1982 - 1983
Brian Elson Skills
- Call Centers
- Management
- Customer Satisfaction
- Troubleshooting
- Process Improvement
- Hardware
- Citrix
- Call Center
- Cross-functional Team Leadership
- ITIL
- Technical Support
- Vendor Management
- Storage
- Avaya
- Program Management
- Software Documentation
- Customer Service
- Change Management
- Workforce Management
- Training
- Outlook
- Aspect Ewfm
- Microsoft SQL Server
- Job Scheduling
- Microsoft Excel
- Big Data
- SSIS
- SSRS
- C#
- Cross Functional Team Leadership
- Business Process Improvement
Brian Elson Summary
- Brian Elson, based in Twin Falls, ID, US, is currently a Business Analyst at ICF. Brian Elson brings experience from previous roles at Accenture Federal Services, 2 Serve Solutions, Inc. and KickBack Rewards Systems. Brian Elson holds a 1982 - 1983 Westmont College. With a robust skill set that includes Call Centers, Management, Customer Satisfaction, Troubleshooting, Process Improvement and more. Brian Elson has 1 emails and 2 mobile phone numbers on RocketReach.
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