Brian Dyck Email & Phone Number
Director - Account Management @ IO Solutions Call Center
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Brian Dyck Location
- Ottawa, ON, CA
Brian Dyck Work
- 2020 -now Director - Account Management @
- 2020 -2020 Senior Account Manager @ IOS
- 2018 -2020 Director Rogers Vendor Management and Ottawa Consumer Centre @
- 2012 -2018 Director Vendor Management Rogers Care and Fido and CBM and Ottawa Consumer Centre @
- 2010 -2012 Director - Billing and Service and Loyalty Retention @
- 2009 -2010 Director Rogers Work @ Home @
- 2006 -2009 Director Vendor Management - Care @
- 2003 -2006 General Manager, Small and Medium Business Contact Centres (Ont. and Que) @
- 2001 -2002 General Manager - Sympatico Member Services @
- 1998 -2000 Director Sympatico Member Services - Technical Support and Billing @
- 1997 -1998 Project Suppot Lead - Operations @
- 1995 -1997 Regional Manager - Ottawa Consumer Call Centre @
Brian Dyck Education
- Carleton University
Brian Dyck Skills
- Telecommunications
- Workforce Management
- Call Center
- Customer Experience
- Management
- Service Delivery
- Business Case
- Business Analysis
- Avaya
- Vendor Management
- IVR
- Team Leadership
- Cross-functional Team Leadership
- Contact Centers
- Outsourcing
- Wireless
- Call Centers
- Customer Satisfaction
- Team Building
- CRM
- Mobile Devices
- Product Management
- Solution Selling
- Customer Relationship Management (CRM)
- Microsoft Excel
- Public Speaking
- Healthcare
- Microsoft Word
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
Brian Dyck Summary
- Brian Dyck, based in Ottawa, ON, CA, is currently a Director - Account Management at IO Solutions Call Center. Brian Dyck brings experience from previous roles at IOS and Rogers Communications. Brian Dyck holds a Carleton University. With a robust skill set that includes Telecommunications, Workforce Management, Call Center, Customer Experience, Management and more. Brian Dyck has 1 emails and 1 mobile phone numbers on RocketReach.
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