Brian Dyck Email & Phone Number
Director - Account Management @ IO Solutions Call Center
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Brian Dyck Location
- Ottawa, ON, CA
Brian Dyck Work
- Director - Account Management @ (November 2020 - Present)
- Senior Account Manager @ IOS (October 2020 - November 2020)
- Director Rogers Vendor Management and Ottawa Consumer Centre @ (October 2018 - October 2020)
- Director Vendor Management Rogers Care and Fido and CBM and Ottawa Consumer Centre @ (December 2012 - October 2018)
- Director - Billing and Service and Loyalty Retention @ (August 2010 - November 2012)
- Director Rogers Work @ Home @ (June 2009 - July 2010)
- Director Vendor Management - Care @ (January 2006 - May 2009)
- General Manager, Small and Medium Business Contact Centres (Ont. and Que) @ (January 2003 - January 2006)
- General Manager - Sympatico Member Services @ (January 2001 - January 2002)
- Director Sympatico Member Services - Technical Support and Billing @ (January 1998 - January 2000)
- Project Suppot Lead - Operations @ (January 1997 - January 1998)
- Regional Manager - Ottawa Consumer Call Centre @ (January 1995 - January 1997)
Brian Dyck Education
- Carleton University
Brian Dyck Skills
- Telecommunications
- Workforce Management
- Call Center
- Customer Experience
- Management
- Service Delivery
- Business Case
- Business Analysis
- Avaya
- Vendor Management
- IVR
- Team Leadership
- Cross-functional Team Leadership
- Contact Centers
- Outsourcing
- Wireless
- Call Centers
- Customer Satisfaction
- Team Building
- CRM
- Mobile Devices
- Product Management
- Solution Selling
- Customer Relationship Management (CRM)
- Microsoft Excel
- Public Speaking
- Healthcare
- Microsoft Word
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
Brian Dyck Summary
- Brian Dyck, based in Ottawa, ON, CA, is currently a Director - Account Management at IO Solutions Call Center. Brian Dyck brings experience from previous roles at IOS and Rogers Communications. Brian Dyck holds a Carleton University. With a robust skill set that includes Telecommunications, Workforce Management, Call Center, Customer Experience, Management and more. Brian Dyck has 1 emails and 1 mobile phone numbers on RocketReach.
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