Brian Chang Email & Phone Number
Director, Service Operations @ Thumbtack
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Brian Chang Location
- California, United States
Brian Chang Work
- 2025 -now Director, Service Operations @
- 2022 -2024 Director of Experience, Community Support @
- 2020 -2022 Head of Service Management, Community Support @
- 2017 -2020 Senior Manager, Community Support PMO @
- 2015 -2017 Manager, Customer Experience Systems and Tools @
- 2011 -2015 Manager, Consumer Operations @
- 2010 -2011 Product Operations Manager, Digital Content and Commerce @
- 2008 -2010 Product Operations Manager, Google News @
- 2006 -2008 Operations Supervisor, Google Book Search @
Brian Chang Education
- University of California, Berkeley, Haas School of Business
MBA (Operations and Organizational Behavior)
- Washington University in St. Louis
BS (Mechanical Engineering)
- The Lawrenceville School
Brian Chang Skills
- Cross-functional Team Leadership
- Operations Management
- E-commerce
- Process Improvement
- Customer Relations
- Team Management
- Vendor Management
- Management
- Sales Operations
- Product Management
- Leadership
- Strategy
- Marketing Strategy
- Project Management
- Customer Service
- Start-ups
- Analytics
- Product Development
- Consumer Insight
- Business Strategy
- Quality Assurance
- CRM
- Business Process Improvement
- Customer Relationship Management (CRM)
- Marketing
- Hospitality
- Sales
- Start Ups
- Software Development
- Operations
- E Commerce
- Cross Functional Team Leadership
- eCommerce
- Development
- Customer Relationship Management Crm
- Customer Relationship Management
Brian Chang Summary
- Brian Chang, based in California, United States, is currently a Director, Service Operations at Thumbtack. Brian Chang brings experience from previous roles at Airbnb. Brian Chang holds a MBA in Operations and Organizational Behavior @ University of California, Berkeley, Haas School of Business. With a robust skill set that includes Cross-functional Team Leadership, Operations Management, E-commerce, Process Improvement, Customer Relations and more. Brian Chang has 2 emails and 3 mobile phone numbers on RocketReach.
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