Brian Chang Location
- California, United States
Brian Chang Work
- 2025 - now Director, Service Operations @
- 2022 - 2024 Director of Experience, Community Support @
- 2020 - 2022 Head of Service Management, Community Support @
- 2017 - 2020 Senior Manager, Community Support PMO @
- 2015 - 2017 Manager, Customer Experience Systems and Tools @
- 2011 - 2015 Manager, Consumer Operations @
- 2010 - 2011 Product Operations Manager, Digital Content and Commerce @
- 2008 - 2010 Product Operations Manager, Google News @
- 2006 - 2008 Operations Supervisor, Google Book Search @
Brian Chang Education
- University of California, Berkeley - Walter A. Haas School of Business
MBA (Operations and Organizational Behavior)
- null
- The Lawrenceville School
Brian Chang Skills
- Cross-functional Team Leadership
- Operations Management
- E-commerce
- Process Improvement
- Customer Relations
- Team Management
- Vendor Management
- Management
- Sales Operations
- Product Management
- Leadership
- Strategy
- Marketing Strategy
- Project Management
- Customer Service
- Start-ups
- Analytics
- Product Development
- Consumer Insight
- Business Strategy
- Quality Assurance
- CRM
- Business Process Improvement
- Customer Relationship Management (CRM)
- Marketing
- Hospitality
- Sales
- Start Ups
- Software Development
- Operations
- E Commerce
- Cross Functional Team Leadership
- eCommerce
- Development
- Customer Relationship Management Crm
- Customer Relationship Management
Brian Chang Summary
- Brian Chang, based in California, United States, is currently a Director, Service Operations at Thumbtack. Brian Chang brings experience from previous roles at Airbnb. Brian Chang holds a MBA in Operations and Organizational Behavior @ University of California, Berkeley - Walter A. Haas School of Business. With a robust skill set that includes Cross-functional Team Leadership, Operations Management, E-commerce, Process Improvement, Customer Relations and more. Brian Chang has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Thumbtack Employees
Marco Zappacosta
Co-founder and CEO
San Francisco, CA, US
Leslie Laws
VP, Human Resources
Miami, FL, US
Larry Roseman
CFO
California, United States
Jake Langan
VP Corporate Controller
Portland, OR, US
Jelena Djordjevic
Chief People Officer
California, United States
Chris Patalano
Chief Technology Officer
San Francisco, CA, US
Elliott Bulls
President
Birmingham, AL, US
Nikhil Bobde
Chief Technology Officer
California, United States
Stanley Balgobin
President
Portland, OR, US
Robert Lopez
Vice President, Talent
Fort Lauderdale, FL, US
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