Brian Chang's Location
San Francisco, CA, US
Brian Chang's Work
- Head of Service Management, Community Support @ Airbnb
- Senior Manager, Community Support PMO @ Airbnb
- Manager, Customer Experience Systems and Tools @ Airbnb
- Manager, Consumer Operations @ Google
- Associate Manager, Digital Content and Commerce (Books and News) @ Google
- Associate Manager, Google News Online Operations @ Google
- Operations Supervisor, Google Book Search @ Google
- Onsite Operations Manager - Applied Materials, Novellus Systems @ Air Products
- Career Development Program @ Air Products
Brian Chang's Education
- University of California, Berkeley - Walter A. Haas School of Business
MBA (Operations and Organizational Behavior)
2004 - 2007 - Washington University in St. Louis
BS (Mechanical Engineering)
1995 - 2000 - Lawrenceville School1992 - 1995
Brian Chang's Skills
- Cross-functional Team Leadership
- Operations Management
- E-commerce
- Process Improvement
- Customer Relations
- Team Management
- Vendor Management
- Management
- Sales Operations
- Product Management
Brian Chang's Summary
Brian Chang, based in San Francisco, CA, US, is currently a Head of Service Management, Community Support at Airbnb, bringing experience from previous roles at Airbnb and Google. Brian Chang holds a 2004 - 2007 MBA in Operations and Organizational Behavior @ University of California, Berkeley - Walter A. Haas School of Business. With a robust skill set that includes Cross-functional Team Leadership, Operations Management, E-commerce, Process Improvement, Customer Relations and more, Brian Chang contributes valuable insights to the industry. Brian Chang has 2 emails and 1 mobile phone number on RocketReach.
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