Vice President, Client Service Delivery @ (April 2013 - October 2017)
Vice President, Business Development (BPO) @ (February 2009 - March 2013)
Vice President, Business Development @ eTelecare Global Solutions (acquired by Concentrix) (January 2008 - January 2009)
Vice President, Global Client Service Delivery @ eTelecare Global Solutions (acquired by Concentrix) (February 2006 - December 2007)
Vice President, Global Sales Business Unit @ eTelecare Global Solutions (acquired by Concentrix) (January 2004 - January 2006)
Vice President, Operations @ eTelecare Global Solutions (acquired by Concentrix) (January 1999 - January 2004)
Site Director @ eTelecare Global Solutions (via merger with Phase 2) (January 1996 - January 1998)
Brett Ransom Education
University of Phoenix
Master of Business Administration (M.B.A.)
1999-2001
University of Arizona
BS (Economics)
1990-1994
Brett Ransom Skills
CRM
Call Centers
Outsourcing
BPO
Business Development
Contact Centers
Sales Management
Call Center
Vendor Management
Business Process Improvement
Program Management
Sales Operations
Sales
Customer Satisfaction
Recruiting
Performance Management
Telecommunications
Talent Acquisition
Customer Experience
Customer Relations
B2B
Business Relationship Management
Business Strategy
Client Services
Contract Negotiation
Customer Experience Management
Customer Experience Transformation
Customer Relationship Management (CRM)
Customer Service
Fundraising
Hosted Services
Human Resources
Leadership
Leadership Development
Management
Negotiation
Networking
New Business Development
Offshoring
Organizational Development
Process Improvement
RPO
Relationship Building
SMB Sales
Strategic Partnerships
Talent Management
Team Building
Technology
Training & Development
Workforce Management
Start-ups
Financial Services
Start Ups
Business Process
Organizational
Brett Ransom Summary
Brett Ransom, based in Scottsdale, AZ, US, is currently a Vice President Of Business Development at TaskUs. Brett Ransom brings experience from previous roles at Alorica, PSG Global Solutions, TeleTech and eTelecare Global Solutions (acquired by Concentrix). Brett Ransom holds a 1999 - 2001 Master of Business Administration (M.B.A.) @ University of Phoenix. With a robust skill set that includes CRM, Call Centers, Outsourcing, BPO, Business Development and more. Brett Ransom has 4 emails and 5 mobile phone numbers on RocketReach.
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