Bret Collins Email & Phone Number

Vice President Contact Center Optimization @ Call Center Training Solutions

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Bret Collins's Location

Kansas City, MO, US

Bret Collins's Work

Vice President Contact Center Optimization @ Call Center Training Solutions
Senior Director, Dispute Investigations @ Green Dot Corporation
Director, Client Support and Fraud @ EML Payments

Hub Director @ TriWest Healthcare Alliance
Vice President, Group Operations Manager @ U.S. Bank
Senior Vice President, Director Contact Center Operations @ UMB Bank
Director Member Choice Center @ Express Scripts
Operations Project Manager @ UnitedHealth Group
Director, eCare Global Contact Center Operations @ Sprint
Area Sales Manager @ Butler Manufacturing

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Bret Collins's Education

University of Missouri-Columbia
BA (Political Science)
1982 - 1986

Bret Collins's Skills

Vendor Management
Cross-functional Team Leadership
Process Improvement

Call Centers
Leadership
Management
Outsourcing
Strategy
Customer Satisfaction
Change Management

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Bret Collins's Summary

Bret Collins, based in Kansas City, MO, US, is currently a Vice President Contact Center Optimization at Call Center Training Solutions, bringing experience from previous roles at Green Dot Corporation, EML Payments, TriWest Healthcare Alliance and U.S. Bank. Bret Collins holds a 1982 - 1986 BA in Political Science @ University of Missouri-Columbia. With a robust skill set that includes Vendor Management, Cross-functional Team Leadership, Process Improvement, Call Centers, Leadership and more, Bret Collins contributes valuable insights to the industry. Bret Collins has 5 emails and 1 mobile phone number on RocketReach.