Brent Wilson Email & Phone Number
VP, Director of Infrastructure and End User Services @ Dollar Bank
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Brent Wilson Location
- Pittsburgh, PA, US
Brent Wilson Work
- 2022 - now VP, Director of Infrastructure and End User Services @
- 2018 - 2022 Vice President @
- 2015 - 2018 Global Supplier Manager @
- 2012 - 2018 Senior Service Delivery Manager @
- 2009 - 2012 Sr Global Competence Manager @
- 2008 - 2009 Team Lead Operations Engineer @
- 2007 - 2008 Team Lead Operations Engineer @
- 2005 - 2007 Manager Quality Assurance @
- 2004 - 2005 Senior Systems Engineer @
- 2002 - 2004 Systems Engineer @
- 2001 - 2002 Implementation Manager @ Pittsburgh Tech
- 1998 - 2000 Project Manager @
Brent Wilson Education
- MIT Professional Education 2025 - 2025
- Seton Hill University
Master of Business Administration (MBA) (Business Administration, Management and Operations)
2012 - 2014 - Certified ITIL®
Certified ITIL® Service Lifecycle: Continual Service Improvement
2014 - 2014 - Certified ITIL®
Certified ITIL® Service Capability: Service Offerings and Agreements
2014 - 2014 - Certified, ITIL® V3
Certified (ITIL® V3)
2012 - 2012 - Computer Tech
System Administration (Computer Science)
1999 - 2000 - Slippery Rock University
B.A. (English)
1993 - 1997
Brent Wilson Skills
- Corporate Strategy
- Process Mapping
- Strategic Initiatives
- Executive Leadership
- Budget Oversight
- Business Process Improvement
- Onboarding
- Global Operations
- Global Service Management
- Business Requirements
- Service Desk
- IT Service Delivery
- IT Leadership
- Metrics Reporting
- Process Maturity
- Key Performance Indicators
- Analytical Skills
- Business Administration
- Requirements Gathering
- Budget Management
- Financial Services
- Strategic Planning
- Risk Management
- Business Strategy
- Banking
- IT Service Management
- Business Process
- Management
- Service Delivery
- Process Improvement
- IT Strategy
- Outsourcing
- Vendor Management
- ITIL Certified
- Project Management
- IT Management
- Cloud Computing
- Program Management
- Service Management
- IT Operations
- Enterprise Architecture
- Strategic outsourcing
- Global Projects
- Projects
- Leadership
- Contract Negotiation
- Organizational Development
- Change Management
- ITIL
- Security
- Virtual Teams
- Quality Assurance
- Data Center
- Testing
- Integration
- MBA
- Strategy
- SQL
- Sales
- Solutions
- Team Leadership
- Cross Functional Team Leadership
Brent Wilson Summary
- Brent Wilson, based in Pittsburgh, PA, US, is currently a VP, Director of Infrastructure and End User Services at Dollar Bank. Brent Wilson brings experience from previous roles at Dollar Bank and Philips. Brent Wilson holds a 2025 - 2025 MIT Professional Education. With a robust skill set that includes Corporate Strategy, Process Mapping, Strategic Initiatives, Executive Leadership, Budget Oversight and more. Brent Wilson has 2 emails and 3 mobile phone numbers on RocketReach.
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Top Dollar Bank Employees
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Joseph Smith
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Bill Camp
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