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Brandy Shaw Location
Corpus Christi, TX, US
Brandy Shaw Work
Legal Assistant @ (January 2023 - Present)
Intake Specialist @ (July 2020 - December 2022)
Performance Analysis Manager @ (January 2018 - June 2020)
Site Voice of The Customer Manager @ (June 2013 - January 2018)
Customer Experience Manager @ (November 2010 - June 2013)
Customer Experience Analyst @ (October 2010 - November 2010)
Customer Service Sales Associate @ (July 2010 - October 2010)
Administrative Assistant @ CityOf.com (June 2006 - July 2010)
Brandy Shaw Education
Southern University and A&M College- Baton Rouge
Legal Assistant/Paralegal
2023
Del Mar College
Brandy Shaw Skills
Administrative Assistance
Adobe Acrobat
Business Process Improvement
Business Process Outsourcing (BPO)
Calendaring
Calibration
Call Center Development
Call Centers
Call Miner
Coaching
Communication
Communication Skills
Computer Literacy
Confidentiality
Contact Centers
Continuous Improvement
Critical Thinking
Customer Contact
Customer Experience
Customer Experience Management
Customer Insight
Customer Retention
Customer Satisfaction
Customer Satisfaction Research
Customer Service
Customer Service Management
Customer Support
Data Entry
Decision-Making
Easily Adaptable
Employee Training
GED
Interpersonal Skills
Key Performance Indicators
Leadership
Legal Assistance
Legal Management
MTB 5
Management
Microsoft Applications
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Notary
Opportunity Identification
Oral Communication
Performance Management
Personal Injury Law
Phone Etiquette
PowerPoint
Problem Solving
Quality Assurance
Reliability
Sales
Six Sigma
Speech Analytics
Spreadsheets
Strategic Planning
Supervisory Skills
Team Building
Team Leadership
Time Management
Training
Training & Development
Verint Quality Monitoring
Voice of the Customer
Workforce Management
Written Communication
myEureka
Call Center
Project Management
Social Media
Business Process Outsourcing Bpo
SQL
Process Improvement
Business Process Outsourcing
Brandy Shaw Summary
Brandy Shaw, based in Corpus Christi, TX, US, is currently a Legal Assistant at Hilliard Law. Brandy Shaw brings experience from previous roles at Hilliard Law and The Results Companies. Brandy Shaw holds a Legal Assistant/Paralegal @ Southern University and A&M College- Baton Rouge. With a robust skill set that includes Administrative Assistance, Adobe Acrobat, Business Process Improvement, Business Process Outsourcing (BPO), Calendaring and more. Brandy Shaw has 6 emails and 5 mobile phone numbers on RocketReach.
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