Brandy Baker Email & Phone Number
Scrum Master - Internal Firm Services @ PwC
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Brandy Baker Location
- Winter Haven, FL, US
Brandy Baker Work
- 2024 -now Scrum Master - Internal Firm Services @
- 2020 -2024 Service Manager - Internal Firm Services @
- 2019 -2020 Service Desk Supervisor @
- 2017 -2019 Client Care Manager @ Digarc
- 2015 -2017 Sr. Service Desk Engineer @
- 2014 -2015 Customer Experience Lead @
- 2011 -2014 US Service Desk Team Lead @
- 2008 -2011 Senior Service Desk Analyst @
- 2003 -2008 Senior Customer Support Analyst @
Brandy Baker Education
- National Seminars Training
Management/Supervisor Workshop (Operations Management and Supervision)
2017-2017 - Apple
Support Essentials v10.11 (Apple Authorized Training)
2016-2016 - University of Cincinnati
(Psychology)
- Fairfield Senior High School
High School Diploma (College Prep)
- Max Tech Training
ITIL v3 Foundation (IT)
Brandy Baker Skills
- Team Management
- Microsoft Office
- SCCM
- Software Documentation
- Analysis
- Technical Support
- Customer Service Management
- Sales
- OneNote
- Cisco Systems Products
- Yammer
- Citrix
- Management
- Training
- Service Desk
- Cisco Technologies
- Process Improvement
- WebEx
- Microsoft Exchange
- Active Directory
- Business Process Improvement
- Presentations
- Performance Reviews
- Xerox Printers
- Global Customer Service
- Segmentation
- Interviews
- Juniper Technologies
- Job Coaching
- Jabber
- Customer Insight
- Remote Desktop
- IT Service Management
- ITIL
- Premier
- Dell Computers
- Telecommunications
- Websense
- Business Analysis
- Customer Service
- Data Center
- Analytics
- Leadership
- Troubleshooting
- Salesforce Training
- NPS
- Promoter
Brandy Baker Summary
- Brandy Baker, based in Winter Haven, FL, US, is currently a Scrum Master - Internal Firm Services at PwC. Brandy Baker brings experience from previous roles at PwC, WellDyneRx, Digarc and 84.51˚. Brandy Baker holds a 2017 - 2017 Management/Supervisor Workshop in Operations Management and Supervision @ National Seminars Training. With a robust skill set that includes Team Management, Microsoft Office, SCCM, Software Documentation, Analysis and more. Brandy Baker has 3 emails on RocketReach.
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