Brandon Dotts Location
- Fountain Valley, CA, US
Brandon Dotts Work
- now Vice President, Customer Success @
- 2022 - now Vice President of Customer Success @
- 2022 - 2022 Senior Director, Customer Success @
- 2021 - 2022 Senior Director, Strategic Accounts @
- 2020 - 2021 Key Accounts Director @
- 2019 - 2020 Global Account Manager @
- 2016 - 2019 Solutions Executive @
- 2014 - 2016 Manager, Business Consulting Office @
- 2012 - 2014 Senior Business Consultant @
- 2012 - 2012 Senior Customer Success Manager @
- 2011 - 2012 Service Advantage Manager @
- 2010 - 2011 Service Delivery Manager @
- 2008 - 2010 IT Project Manager and Service Delivery Manager @ 211 San Diego
- 2007 - 2008 Call Center Manager @ 211 Orange County
- 2004 - 2007 Database Manager @ 2-1-1 Santa Barbara
Brandon Dotts Education
- UC Santa Barbara
BA (Psychology)
- University of San Diego
Master of Arts (MA) (Organizational Leadership and Management Theory)
Brandon Dotts Skills
- Customer Success
- Organizational Leadership
- Sales Processes
- Customer Relations
- Customer Service
- Coaching
- Databases
- Non-profits
- Consulting
- Software Consulting
- Contact Center Management
- Contact Center Operations
- Contact Center Optimization
- Contact Centre Technology
- Contact Center Consulting
- CRM
- Workforce Management
- Nonprofits
- Project Management
- Program Management
- Process Improvement
- ACD
- Management
- Training
- SaaS
- Leadership
- Customer Experience
- IVR
- CTI
- Salesforce.com
- Enterprise Software
- Professional Services
- Account Management
- Call Centers
- Cloud Computing
- Team Leadership
- Solution Selling
- Vendor Management
- Customer Relationship Management (CRM)
- Contact Centers
- Software as a Service (SaaS)
Brandon Dotts Summary
- Brandon Dotts, based in Fountain Valley, CA, US, is currently a Vice President, Customer Success at Kaltura. Brandon Dotts brings experience from previous roles at Kaltura. Brandon Dotts holds a BA in Psychology @ UC Santa Barbara. With a robust skill set that includes Customer Success, Organizational Leadership, Sales Processes, Customer Relations, Customer Service and more. Brandon Dotts has 3 emails and 1 mobile phone numbers on RocketReach.
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