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Bradley Baumunk Location
Round Rock, TX, US
Bradley Baumunk Work
2025 -now Senior Partner and Engagement Leader @
2023 -2025 Director of Operations @
2020 -now Advisor @
2020 -2024 C. T. Bauer College CX Advisory Board Member @
2022 -2023 EVP of Sales Operations and Chief Consulting Officer @
2022 -2023 Chief Consulting Officer @
2017 -2022 President and COO @
2015 -2016 COO @
2015 -2015 Vice President and Sr. Consultant @
2014 -2015 Senior Consultant @
2012 -2013 Solution Marketing Manager - Best Practices Lead - Customer Service @
2011 -2012 iWD Practice Lead @
2010 -2011 President @
2007 -2010 Operations Director - Resource Planning @
2007 -2007 Director of Operations @
2005 -2007 Director of Customer Service @
2005 -2005 VP of Contact Center Solutions @
2004 -2005 VP of Operations @ Marlin Logistics
2003 -2004 Call Center Director @
2003 -2004 Contractor - Consultant @
2002 -2003 VP of Customer Care @ Volaris
1999 -2001 Call Center Director @
1999 -2001 Call Center Director @ PRC
1995 -1999 Director of Operations - Nationwide Credit @
1990 -1995 Collection Manager @
Bradley Baumunk Education
University of Missouri - Columbia
BSBA (Alpha Tau Omega)
1986-1990
Bradley Baumunk Skills
Forecasting
Performance Management
Call Center
Customer Service
Insurance
Workforce Management
Customer Relations
Process Improvement
Strategic Planning
Team Building
Change Management
Coaching
Sales Management
Budgeting
Customer Experience
Operations Management
IVR
Outsourcing
Customer Satisfaction
Budgets
Call Centers
Marketing
Strategy
BPO
Telecommunications
Contact Centers
Enterprise Software
Management
Product Management
Leadership
Sales Operations
CRM
Business Development
Sales Process
Customer Retention
Project Management
Sales
Business Process
Selling
Inbound Marketing
Vendor Management
Entrepreneurship
SaaS
Solution Selling
Mergers & Acquisitions
Cross-functional Team Leadership
Start-ups
ERP
Salesforce.com
Call center start-up
Start Ups
Healthcare
Microsoft Word
Cross Functional Team Leadership
Financial Analysis
Mergers and Acquisitions
Bradley Baumunk Summary
Bradley Baumunk, based in Round Rock, TX, US, is currently a Senior Partner and Engagement Leader at Adonis Partners. Bradley Baumunk brings experience from previous roles at Adonis Partners, Cloud Tech Gurus, Customer Experience at University of Houston Bauer Business College and Tri Source International LLC. Bradley Baumunk holds a 1986 - 1990 BSBA in Alpha Tau Omega @ University of Missouri - Columbia. With a robust skill set that includes Forecasting, Performance Management, Call Center, Customer Service, Insurance and more. Bradley Baumunk has 3 emails and 1 mobile phone numbers on RocketReach.
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