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Bradley Baumunk Location
Round Rock, TX, US
Bradley Baumunk Work
Senior Partner and Engagement Leader @ (August 2025 - Present)
Director of Operations @ (October 2023 - September 2025)
Advisor @ (November 2020 - Present)
C. T. Bauer College CX Advisory Board Member @ (September 2020 - August 2024)
EVP of Sales Operations and Chief Consulting Officer @ (April 2022 - September 2023)
Chief Consulting Officer @ (April 2022 - September 2023)
President and COO @ (January 2017 - May 2022)
COO @ (October 2015 - December 2016)
Vice President and Sr. Consultant @ (March 2015 - October 2015)
Senior Consultant @ (January 2014 - October 2015)
Solution Marketing Manager - Best Practices Lead - Customer Service @ (August 2012 - August 2013)
iWD Practice Lead @ (August 2011 - July 2012)
President @ (February 2010 - September 2011)
Operations Director - Resource Planning @ (October 2007 - April 2010)
Director of Operations @ (May 2007 - October 2007)
Director of Customer Service @ (October 2005 - April 2007)
VP of Contact Center Solutions @ (May 2005 - October 2005)
VP of Operations @ Marlin Logistics (March 2004 - May 2005)
Call Center Director @ (September 2003 - October 2004)
Contractor - Consultant @ (October 2003 - March 2004)
VP of Customer Care @ Volaris (September 2002 - August 2003)
Call Center Director @ (January 1999 - January 2001)
Call Center Director @ (January 1999 - January 2001)
Director of Operations - Nationwide Credit @ (January 1995 - January 1999)
Collection Manager @ (January 1990 - January 1995)
Bradley Baumunk Education
University of Missouri-Columbia
BSBA (Finance)
1986-1990
Bradley Baumunk Skills
Forecasting
Performance Management
Call Center
Customer Service
Insurance
Workforce Management
Customer Relations
Process Improvement
Strategic Planning
Team Building
Change Management
Coaching
Sales Management
Budgeting
Customer Experience
Operations Management
IVR
Outsourcing
Customer Satisfaction
Budgets
Call Centers
Marketing
Strategy
BPO
Telecommunications
Contact Centers
Enterprise Software
Management
Product Management
Leadership
Sales Operations
CRM
Business Development
Sales Process
Customer Retention
Project Management
Sales
Business Process
Selling
Inbound Marketing
Vendor Management
Entrepreneurship
SaaS
Solution Selling
Mergers & Acquisitions
Cross-functional Team Leadership
Start-ups
ERP
Salesforce.com
Call center start-up
Start Ups
Healthcare
Microsoft Word
Cross Functional Team Leadership
Financial Analysis
Mergers and Acquisitions
Bradley Baumunk Summary
Bradley Baumunk, based in Round Rock, TX, US, is currently a Senior Partner and Engagement Leader at Adonis Partners. Bradley Baumunk brings experience from previous roles at Adonis Partners, Cloud Tech Gurus, Customer Experience at University of Houston Bauer Business College and Tri Source International LLC. Bradley Baumunk holds a 1986 - 1990 BSBA in Finance @ University of Missouri-Columbia. With a robust skill set that includes Forecasting, Performance Management, Call Center, Customer Service, Insurance and more. Bradley Baumunk has 2 emails and 3 mobile phone numbers on RocketReach.
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