Brad Shoff Email & Phone Number
Assistant Vice President - Contact Center @ A+ Federal Credit Union
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Brad Shoff Location
- Austin, TX, US
Brad Shoff Work
- Assistant Vice President - Contact Center @ (January 2022 - Present)
- Site Director @ (January 2019 - January 2021)
- Site Director @ (January 2019 - January 2019)
- Service Delivery Manager @ Trusource Labs (January 2018 - January 2019)
- Operations Manager @ (January 2017 - January 2018)
- Director of Managed Services @ (January 2015 - January 2017)
- Call Center Manager @ (January 2010 - January 2015)
- Senior Manager Remote Delivery @ (January 2002 - January 2010)
- Senior Manager, Member Services @ (January 2000 - January 2002)
- Call Center Manager @ (January 1999 - January 2000)
Brad Shoff Education
- The University of Texas at Austin
Bachelor of Arts - BA (History and Government)
Brad Shoff Skills
- Call Centers
- Management
- Program Management
- Training
- Banking
- Sales
- Process Improvement
- Leadership
- Start-ups
- Call Center
- Operations Management
- Credit Cards
- Customer Experience
- Project Management
- Credit Unions
- Performance Management
- Vendor Management
- Change Management
- Internet Banking
- Executive Management
- Financial Services
- Business Process Improvement
- Contact Centers
- Risk Management
- Team Leadership
- Strategic Planning
- Leadership Development
- Team Building
- Customer Satisfaction
- Microsoft Excel
- Analysis
- Workforce Management
- Relationship Management
- Business Analysis
- Loans
- P&L Management
- PowerPoint
- Visio
- Employee Relations
- Debit Cards
- Consumer Finance
- Program Development
- Income Statement
- Microsoft Word
- Profit & Loss Management
- Client Services
- ATM networks
- Excel
- Online Banking
- Outsourcing
Brad Shoff Summary
- Brad Shoff, based in Austin, TX, US, is currently a Assistant Vice President - Contact Center at A+ Federal Credit Union. Brad Shoff brings experience from previous roles at Everise, The Results Companies, Trusource Labs and Harte Hanks. Brad Shoff holds a Bachelor of Arts - BA in History and Government @ The University of Texas at Austin. With a robust skill set that includes Call Centers, Management, Program Management, Training, Banking and more. Brad Shoff has 2 emails and 1 mobile phone numbers on RocketReach.
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