2019 -2020 Industrial Printing Installations Manager, US and C @
2017 -2019 Industrial Printing Service Manager, US and C @
2006 -2017 Field Service Operations Manager, Eastern Region US and C @
2002 -2006 Field Service Specialist @
Boyd Perkins Education
St. John Fisher College
(Computer Science)
1999-2000
Rochester Institute of Technology
(Computer Science)
1997-1998
Connecticut School of Electronics
(Industrial Electronics Technology/Technician)
Boyd Perkins Skills
Customer Relationship Management
Service Delivery Management
Technical Leadership
Digital Printing
Integration
Data Analysis
Maintenance Management
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Salesforce.com
Communication
Cross-functional Team Leadership
Relationship Building
Interpersonal Skills
Customer Support
Customer Service Management
Partner Relationship Management
Time Management
Team Management
Transition Management
Team Building
Critical Thinking
Leadership
Management
Public Speaking
Organizational Leadership
Customer-focused Service
KPI Implementation
Performance Metrics
Metrics Driven
Budget Tracking
Process Improvement
Continuous Improvement Culture
Technical Services
Direct to Garment Printing
Print On Demand
KPI Dashboards
Help Desk Support
Coaching & Mentoring
Resource Management
Skilled Multi-tasker
Boyd Perkins Summary
Boyd Perkins, based in Woodstock, GA, US, is currently a National Service Manager Postpress at Heidelberg North America. Boyd Perkins brings experience from previous roles at Printforia, Inc and EFI. Boyd Perkins holds a 1999 - 2000 St. John Fisher College. With a robust skill set that includes Customer Relationship Management, Service Delivery Management, Technical Leadership, Digital Printing, Integration and more. Boyd Perkins has 2 emails and 1 mobile phone numbers on RocketReach.
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