Bobby Hernandez Email & Phone Number
Head of Sales and Customer Service @ 1ST CLASS MEDICAL INC
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Bobby Hernandez Location
- Denver, CO, US
Bobby Hernandez Work
- Head of Sales and Customer Service @ (September 2025 - Present)
- Head of Intake (sales) and Customer Service @ (February 2024 - September 2025)
- Director Customer Service Experience @ (May 2022 - February 2024)
- Sr. Mgr., Liaison to Call Centers @ Charter Communications (December 2017 - July 2022)
- Call Center Sales Operations Program Director @ AOL - go90 - Social Media (a division of Verizon) (March 2017 - June 2017)
- Call Center and Sales Director @ Verizon - go90 - Social Media (February 2014 - June 2017)
- Senior Corporate Manager, National Sales - OnCue @ (January 2013 - February 2014)
- Vendor Manager @ (February 2010 - December 2012)
- Telesales Regional Campaign Manager @ (June 2009 - January 2010)
- VP of Contact Center Operations @ eCreek Solutions Group - BPO (June 2008 - June 2009)
- VP, Director of Contact Center Operations @ JPMorgan RPS (January 2008 - June 2008)
- Director of Global Operations @
- Director of Global Operations @ (January 2006 - January 2008)
- Director of Call Center Operations @ (February 1998 - August 2005)
Bobby Hernandez Education
- University of Denver
International Business
Bobby Hernandez Skills
- Management
- Call Centers
- Call Center
- Start-ups
- Telecommunications
- Marketing Strategy
- Six Sigma
- Vendor Management
- CRM
- Customer Satisfaction
- Customer Experience
- Cross-functional Team Leadership
- Process Improvement
- Operations Management
- Team Leadership
- Performance Management
- Workforce Management
- Sales
- Strategic Planning
- Program Management
- Team Building
- Leadership
- Business Process Improvement
- Customer Retention
- Sales Management
- Coaching
- Training
- Account Management
- Analysis
- Sales Operations
- Change Management
- Salesforce.com
- Business Strategy
- Broadband
- Project Management
- Strategic Partnerships
- Forecasting
- Team Management
- Product Management
- VoIP
- Strategy
- Customer Service
- B2B
- Outsourcing
- gamification
- Employee Training
- Customer Relationship Management Crm
- Cross Functional Team
- Start Ups
- Contact Centers
- Business Process
- Cross Functional Team Leadership
- Customer Relationship Management
Bobby Hernandez Summary
- Bobby Hernandez, based in Denver, CO, US, is currently a Head of Sales and Customer Service at 1ST CLASS MEDICAL INC. Bobby Hernandez brings experience from previous roles at The Wilhite Law Firm, EverDriven, Charter Communications and AOL - go90 - Social Media (a division of Verizon). Bobby Hernandez holds a International Business @ University of Denver. With a robust skill set that includes Management, Call Centers, Call Center, Start-ups, Telecommunications and more. Bobby Hernandez has 1 emails and 2 mobile phone numbers on RocketReach.
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