2012 -2015 Vice President and Business Development @ Fusion Contact Centers, LLC
2007 -2012 Senior Vice President @
2006 -2007 Vice President of Sales @
1998 -2005 Executive Vice President and Business Development @ Technion Communications Corp
1992 -1998 Vice President and GM Client Services @ Precision Response Corporation
1988 -1992 Sales @
Bob Guarnieri Education
Sacred Heart University
Bob Guarnieri Skills
Sales Management
Budgeting & Forecasting
Team Motivation
Negotiation
Team Leadership
Growth Initiatives
Outsourcing
Vendor Management
BPO
Call Center
Customer Experience
Workforce Management
Call Centers
Contact Centers
Inbound Marketing
Call Center Development
Process Improvement
Operations Management
New Business Development
Business Development
Sales
Customer Retention
Telemarketing
Customer Satisfaction
Offshoring
Lead Generation
Performance Management
Customer Acquisition
CRM
Outsourcing Management
P&L Management
Team Management
Strategic Partnerships
Business Process Improvement
Account Management
Analytics
Strategy
Telecommunications
Relationship Management
Management
Leadership
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Bob Guarnieri Summary
Bob Guarnieri, based in Boca Raton, FL, US, is currently a Vice President of CX and BPO Advisory at OUTSOURCE CONSULTANTS, LLC. Bob Guarnieri brings experience from previous roles at TLC Associates, Callzilla - The Quality-First Contact Center, LiveOps, Inc. and STARTEK. Bob Guarnieri holds a Sacred Heart University. With a robust skill set that includes Sales Management, Budgeting & Forecasting, Team Motivation, Negotiation, Team Leadership and more. Bob Guarnieri has 2 emails and 1 mobile phone numbers on RocketReach.
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