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Blaine Dively Location
Indianapolis, IN, US
Blaine Dively Work
Director of Support Operations @ (May 2025 - Present)
Sr. Manager Member Experience, BPO Operations @ Roman Health Ventures (March 2024 - May 2025)
Director, Member Experience @ (May 2021 - April 2023)
Director, Operations @ (February 2019 - May 2021)
Sr. Manager - Vendor Management and Customer Experience @ (May 2017 - November 2018)
Customer Experience Manager @ (April 2016 - May 2017)
Operations Manager, Fan Services Support - Customer Service @ (May 2015 - April 2016)
Customer Service Manager @ (October 2011 - May 2015)
Operations Manager @ nal.syncreon (October 2009 - July 2011)
Account Manager @ nal.syncreon (March 2009 - October 2009)
Blaine Dively Education
Northern Illinois University
Bachelor of Science (B.S.) (Political Science and Government)
1999-2001
Blaine Dively Skills
Business Development
Business Process Improvement
Business Process Outsourcing (BPO)
Business-to-Business (B2B)
Call Centers
Change Management
Coaching
Contact Center Operations
Customer Engagement
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Success
Healthcare
Inventory Management
Leadership
Logistics
Management
Microsoft Excel
Microsoft Office
Operations Management
Organization Skills
Outsourcing
People Management
Performance Management
Process Improvement
Procurement Outsourcing
Profit Optimization
Project Management
Quality Assurance
Salesforce.com Administration
Strategic Communications
Strategic Partnerships
Strategic Planning
Strategy
Team Building
Team Leadership
Teamwork
Training
Warehousing
Zendesk
Performance
Business Process Outsourcing Bpo
Business Process Outsourcing
Blaine Dively Summary
Blaine Dively, based in Indianapolis, IN, US, is currently a Director of Support Operations at OPENLANE US. Blaine Dively brings experience from previous roles at Roman Health Ventures, Stride, Vyne Dental® and Lyft. Blaine Dively holds a 1999 - 2001 Bachelor of Science (B.S.) in Political Science and Government @ Northern Illinois University. With a robust skill set that includes Business Development, Business Process Improvement, Business Process Outsourcing (BPO), Business-to-Business (B2B), Call Centers and more. Blaine Dively has 2 emails and 4 mobile phone numbers on RocketReach.
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