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Binu Sam Location
Bengaluru, KA, IN
Binu Sam Work
Service Development Head @ (October 2025 - Present)
Director Operations and India Head @ (April 2024 - August 2025)
Director of Operations @ (January 2023 - April 2024)
Associate Director - Operations at Firstsource @ (October 2021 - October 2022)
Sr. Manager Operations @ (May 2019 - September 2021)
Chief Operations Officer @ (March 2017 - May 2019)
Senior Manager of Operations @ (April 2015 - March 2017)
Manager Operations @ (December 2012 - March 2015)
Manager Operations @ (January 2012 - November 2012)
Assistant Manager - Operations @ (September 2010 - December 2011)
Team Lead - Operations @ CoreLogic, Bangalore (May 2008 - September 2010)
Unit Manager - Operations @ (August 2003 - April 2008)
Binu Sam Education
T.A. Pai Management Institute, Manipal
PGDBM (Operation Management)
2004-2006
Andrews University
MA (-)
1994-1996
Bishop Heber College, Trichy, TN
B.Sc (Science)
1989-1993
Binu Sam Skills
BPO
Transition Management
Operations Management
Vendor Management
Process Improvement
Service Delivery
Outsourcing
Team Management
Performance Management
Management
Business Analysis
Business Process Mapping
Insurance
Change Management
Process Engineering
Analysis
Program Management
Cross-functional Team Leadership
Cross Functional Team Leadership
Cross Functional Team
Binu Sam Summary
Binu Sam, based in Bengaluru, KA, IN, is currently a Service Development Head at MSI Services Pvt Ltd. Binu Sam brings experience from previous roles at Finquest, TSI - Transworld Systems Inc. and Firstsource. Binu Sam holds a 2004 - 2006 PGDBM in Operation Management @ T.A. Pai Management Institute, Manipal. With a robust skill set that includes BPO, Transition Management, Operations Management, Vendor Management, Process Improvement and more. Binu Sam has 2 emails and 1 mobile phone numbers on RocketReach.
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