Bill Kaplan Email & Phone Number
Customer Support Representative @ OpenText
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Bill Kaplan Location
- Longmont, CO, US
Bill Kaplan Work
- 2021 -now Customer Support Representative @
- 2018 -now Customer Support @
- 2012 -2018 Off Shift Team Lead @ IBM Global Process Services
- 2003 -2012 Financial Care Representative @
- 2003 -2012 Financial Care Specialest @ T-Mobile USA
- 2002 -2002 Business Sales and Service Consultant @
- 2001 -2001 Universal Agent and Internet Support @ RCN/STARPOWER
- 1997 -2000 Issue Resolution Rep @ Teleglobe Business Solutions (Formally known as Telco)
- 1997 -2000 Team Leader @ TELEGLOBE BUSINESS SOLUTIONS
- 1995 -1997 Day sift Supervisor @
- 1995 -1997 Day Shift Supervisor @ INTELIDATA CORPORATION
- 1988 -1996 Owner @ CONGRESSIONAL ACCESS COMPANY
Bill Kaplan Education
- New Jersey City University
Bachelor of Arts (B.A.) (Biology, General)
1973-1977 - New Jersey City University
Bachelor's degree (Biology/Biological Sciences, General)
1973-1977 - Northern Virginia Community College
- Jersey City State College
BA (Biology)
- Northern Virginia Community College
(Biology/Biological Sciences, General)
Bill Kaplan Skills
- Telecommunications
- Microsoft Office
- Microsoft Excel
- Customer Service
- Client Issue Resolution
- Communication
- Bill Review
- Research
- Government
- Leadership
- Microsoft Word
- Teamwork
- Troubleshooting
- Management
- Quality Assurance
- Technical Support
- Program Management
- Coaching
- Process Improvement
- Team Leadership
- Operations Management
- Customer Experience
- Team Building
- Supervisory Skills
- Analysis
- Hardware
- Windows
- Contact Centers
- Customer Retention
- Call Centers
- PowerPoint
- Negotiation
Bill Kaplan Summary
- Bill Kaplan, based in Longmont, CO, US, is currently a Customer Support Representative at OpenText. Bill Kaplan brings experience from previous roles at BT, IBM Global Process Services, T-Mobile and T-Mobile USA. Bill Kaplan holds a 1973 - 1977 Bachelor of Arts (B.A.) in Biology, General @ New Jersey City University. With a robust skill set that includes Telecommunications, Microsoft Office, Microsoft Excel, Customer Service, Client Issue Resolution and more. Bill Kaplan has 2 emails and 1 mobile phone numbers on RocketReach.
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