Bill Duff Email & Phone Number
Director Customer Experience @ Gordian
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Bill Duff Location
- Greenville, SC, US
Bill Duff Work
- Director Customer Experience @ (November 2019 - Present)
- Chief Customer Officer and Consultant @ (January 2015 - November 2019)
- Sr. Director, Customer Service - North America @ (January 2017 - December 2017)
- Vice President, Customer Operations @ (January 2010 - January 2014)
- Director - Quality Voice of the Customer @ (January 2008 - January 2010)
- National Director Customer Service @ (January 2006 - January 2008)
- Global Director eBusiness @ (January 1995 - January 2006)
Bill Duff Education
- La Salle University
Bachelor of Science (B.S.) (Marketing)
1991-1995
Bill Duff Skills
- Account Management
- Budgets
- Business Continuity
- Business Process
- Business Process Improvement
- CRM
- Call Centers
- Change Management
- Coaching
- Continuous Improvement
- Cross-functional Team Leadership
- Culture Change
- Customer Experience
- Customer Insight
- Customer Intelligence
- Customer Satisfaction
- Customer Service
- Diversification
- Employee Engagement
- Forecasting
- Integration
- Inventory Management
- Leadership
- Leadership Development
- Logistics Management
- Management
- Marketing
- Net Promoter Score
- Operational Excellence
- Operations Management
- Process Improvement
- Program Management
- Project Management
- Quality Assurance
- Relationship Development
- Sales
- Situational Leadership
- Six Sigma
- Software as a Service (SaaS)
- Strategic Leadership
- Strategic Planning
- Strategy
- Strategy Implementation
- Supplier Diversity
- Supply Chain
- Supply Chain Management
- Supply Chain Optimization
- Talent Management
- Team Building
- Team Leadership
- Vendor Management
- Cross Functional Team Leadership
- Cross Functional Team
- Logistics
- Strategic Sourcing
- Marketing Strategy
- Public Speaking
- P&l Management
- Microsoft Office
Bill Duff Summary
- Bill Duff, based in Greenville, SC, US, is currently a Director Customer Experience at Gordian. Bill Duff brings experience from previous roles at eXperience Impact, adidas Group and CHEP. Bill Duff holds a 1991 - 1995 Bachelor of Science (B.S.) in Marketing @ La Salle University. With a robust skill set that includes Account Management, Budgets, Business Continuity, Business Process, Business Process Improvement and more. Bill Duff has 4 emails and 1 mobile phone numbers on RocketReach.
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