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Beverly S. Location
Philippines
Beverly S. Work
Director of Operations @ (April 2023 - Present)
Call Center Manager @ (December 2018 - March 2022)
Branch Operations @ (February 2016 - April 2017)
Team Lead Manager @ (January 2008 - February 2016)
Beverly S. Skills
Attention to Detail
Banking
Branch Banking Operations
Business Process Outsourcing (BPO)
Call Quality
Coaching
Coaching & Mentoring
Contact Centers
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Job Coaching
Leadership Development
Lean Process Improvement
Organization Skills
Performance Improvement
Performance Management
Policies & Procedures
Process Improvement
Project Management
Quality Assurance
Recruiting
Sales Operations
Sales Processes
Team Leadership
Team Management
Team Motivation
Time Management
Training & Development
bpo
customer
employee training
performance coach
Beverly S. Summary
Beverly S., based in Philippines, is currently a Director of Operations at RevDojo. Beverly S. brings experience from previous roles at MiCare Philippines, Inc., JPMorgan Chase & Co. and Transcom. With a robust skill set that includes Attention to Detail, Banking, Branch Banking Operations, Business Process Outsourcing (BPO), Call Quality and more. Beverly S. has 1 emails on RocketReach.
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