Beth Jacobsen Email & Phone Number
Head of Operations, Technical Support Spend Management @ SAP
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Beth Jacobsen Location
- Saint Paul, MN, US
Beth Jacobsen Work
- Head of Operations, Technical Support Spend Management @ (March 2026 - Present)
- Director of Customer Care @ (August 2018 - April 2019)
- Sr. Operations Manager, Customer Care @ (November 2017 - August 2018)
- Director of Customer Success @ (January 2017 - October 2017)
- Senior Manager, Technical Support @ (October 2016 - January 2017)
- Team Manager- Technical Support @ (October 2015 - October 2016)
- Head of Operations, Technical Support Concur @ (May 2024 - March 2026)
- Interim Operations Lead, Product Support - Concur @ (January 2024 - May 2024)
- Workforce Optimization Program Manager @ (October 2022 - January 2024)
- Manager, Product Support - Concur @ (May 2019 - October 2022)
- Support Administrator @ (July 2011 - October 2015)
- Support Coordinator @ (April 2008 - June 2011)
- Customer Support Representative @ (May 2007 - April 2008)
Beth Jacobsen Education
- St. Catherine University
Bachelor of Arts (Sociology)
2005-2007 - St. Edward's University 2004-2005
Beth Jacobsen Skills
- Troubleshooting
- Documentation
- Windows
- Customer Service
- Process Development
- Process Mapping
- SQL
- Visual Studio
- Event Planning
- Microsoft Office
- SugarCRM
- Survey Design
- Staff Training
- Training & Development
- Organizational Leadership
- Operations Research
- Business Process Mapping
- Software Documentation
- Employee Training
- Networking
- Technical Support
- Project Management
- Databases
- Team Leadership
- Training
- Program Management
- Sales
- Microsoft Excel
- Business Analysis
- Training and Development
- Business Process Improvement
- Social Media
Beth Jacobsen Summary
- Beth Jacobsen, based in Saint Paul, MN, US, is currently a Head of Operations, Technical Support Spend Management at SAP. Beth Jacobsen brings experience from previous roles at When I Work and Leadpages. Beth Jacobsen holds a 2005 - 2007 Bachelor of Arts in Sociology @ St. Catherine University. With a robust skill set that includes Troubleshooting, Documentation, Windows, Customer Service, Process Development and more. Beth Jacobsen has 2 emails and 2 mobile phone numbers on RocketReach.
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