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Beth Jacobsen Location
Saint Paul, MN, US
Beth Jacobsen Work
2026 -now Head of Operations, Technical Support Spend Management @
2024 -2026 Head of Operations, Technical Support Concur @
2024 -2024 Interim Operations Lead, Product Support - Concur @
2022 -2024 Workforce Optimization Program Manager @
2019 -2022 Manager, Product Support - Concur @
2018 -2019 Director of Customer Care @
2017 -2018 Sr. Operations Manager, Customer Care @
2017 -2017 Director of Customer Success @
2016 -2017 Senior Manager, Technical Support @
2015 -2016 Team Manager- Technical Support @
2011 -2015 Support Administrator @
2008 -2011 Support Coordinator @
2007 -2008 Customer Support Representative @
Beth Jacobsen Education
St. Catherine University
Bachelor of Arts (Sociology)
2005-2007
St. Edward's University 2004-2005
Beth Jacobsen Skills
Troubleshooting
Documentation
Windows
Customer Service
Process Development
Process Mapping
SQL
Visual Studio
Event Planning
Microsoft Office
SugarCRM
Survey Design
Staff Training
Training & Development
Organizational Leadership
Operations Research
Business Process Mapping
Software Documentation
Employee Training
Networking
Technical Support
Project Management
Databases
Team Leadership
Training
Program Management
Sales
Microsoft Excel
Business Analysis
Training and Development
Business Process Improvement
Social Media
Beth Jacobsen Summary
Beth Jacobsen, based in Saint Paul, MN, US, is currently a Head of Operations, Technical Support Spend Management at SAP. Beth Jacobsen brings experience from previous roles at SAP. Beth Jacobsen holds a 2005 - 2007 Bachelor of Arts in Sociology @ St. Catherine University. With a robust skill set that includes Troubleshooting, Documentation, Windows, Customer Service, Process Development and more. Beth Jacobsen has 2 emails and 2 mobile phone numbers on RocketReach.
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