Benjamin Tso Email

Customer Experience and Business Improvement Manager | Business Services @ City of Ryde

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Benjamin Tso Location

Sydney, NSW, AU

Benjamin Tso Work

2025 - now Customer Experience and Business Improvement Manager | Business Services @
2023 - 2025 Business Strategy and Innovation Manager | Business Operations, People and Business @
2023 - 2023 Senior Process Improvement Manager | Chief of Business Operations Office, Business Improvement @
2022 - 2023 Business Improvement Manager | Chief Finance and Information Office @
2021 - 2022 Business Improvement Manager | Corporate Services, Business Improvement @
2020 - 2021 Business Improvement Manager | City Strategy, Digital Transformation @
2019 - 2020 Service Excellence Program Lead | City Engagement and Experience, Chief Customer Office (CCO) @
2017 - 2019 Service Excellence Program Lead and Business Improvement Manager | Corporate Services, PMO @
2015 - 2017 Continuous Improvement Manager | Finance and Control, Innovate and Simplify Program @
2014 - 2015 Business Improvement Manager | Institutional Banking Services @
2012 - 2014 Management Consultant | Operations, Logistics, Change and Transformation @
2001 - 2012 Various roles - see below. @
2012 - 2012 Project Lead | Enterprise Compliance. @
2010 - 2011 Senior Business Analyst | Bank of Melbourne - Operating Model. @
2008 - 2010 Product Manager and Lead Business Analyst | Group Operations - Transformation. @
2010 - 2010 Senior Business Analyst | Group Operations - Change and Delivery Management. @
2006 - 2008 Business Analyst | Shared Services - Integrated Project Solutions. @
2006 - 2006 Process Champion | Transactions and Unsecured Lending Operations. @
2005 - 2006 Team Manager and Coach | Transactions and Unsecured Lending Operations. @
2001 - 2005 Customer Service Representative | Transactions and Unsecured Lending Operations. @

Benjamin Tso Education

University of Western Sydney 2006 - 2011
University of Sydney 2000 - 2004

Benjamin Tso Summary

Benjamin Tso, based in Sydney, NSW, AU, is currently a Customer Experience and Business Improvement Manager | Business Services at City of Ryde. Benjamin Tso brings experience from previous roles at City of Ryde, Super Retail Group and City of Parramatta. Benjamin Tso holds a 2006 - 2011 University of Western Sydney. Benjamin Tso has 3 emails on RocketReach.

Benjamin Tso Emails

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Others Named Benjamin Tso

Benjamin Tso

Customer Experience and Business Improvement Manager | Business Services

Sydney, NSW, AU

nsw.gov.au
hotmail.com
ryde.nsw.gov.au

Top City of Ryde Employees

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Waste Officer, Section Manager Waste, Senior Coordinator Resource Recovery

Sydney, NSW, AU

nsw.gov.au
health.nsw.gov.au

+61 409 984XXXX

Jerome Pagitz

Chief Information Officer

North Ryde, NSW, AU

gmail.com

+61 414 194XXXX
+61 414 194XXXX

Liz Bennett

Manager, Events and Communications

Sydney, NSW, AU

nsw.gov.au
gmail.com
ryde.nsw.gov.au

+61 419 784XXXX
+61 2 9978 XXXX

Benjamin Tso

Customer Experience and Business Improvement Manager | Business Services

Sydney, NSW, AU

nsw.gov.au
hotmail.com
ryde.nsw.gov.au

Vanessa di Pietro

Senior Coordinator Procurement Transformation

Sydney, NSW, AU

nsw.gov.au
ryde.nsw.gov.au

Asha Fernandes

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Sydney, NSW, AU

nsw.gov.au

Raj Autar

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Sydney, NSW, AU

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