Benjamin Pemstein Email & Phone Number
Director of Technical Services @ 15Five
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Benjamin Pemstein Location
- Boston, MA, US
Benjamin Pemstein Work
- 2024 -now Director of Technical Services @
- 2022 -2023 Sr. Director, Customer Support @
- 2021 -2022 Director, Product Operations @
- 2018 -2021 Sr. Director, Customer Knowledge and Support @
- 2015 -2018 Director, Customer Knowledge and Support @
- 2012 -2015 Manager, Customer Success Operations @
- 2011 -2012 Director, Sales Operations @ iAcquire
- 2010 -2010 Manager, Customer Operations @
- 2008 -2010 Publisher Account Manager @
Benjamin Pemstein Education
- Muhlenberg College
Benjamin Pemstein Skills
- Customer Relationship Management (CRM)
- Data Analysis
- Customer-Focused Service
- Customer Escalation Management
- Customer Support Leadership
- Effortless Experience
- Global Expansion
- Knowledge Centered Support
- Resource Allocation
- Predictive Analytics
- Continuous Process Improvement
- Project Management
- Product Operations
- Cross-functional Team Leadership
- Change Management
- Product Management
- Customer Support Strategy
- Operations Management
- People Management
- Service Excellence
- Global Team Leadership
- SEM
- Google Analytics
- SEO
- Management
- Omniture
- Salesforce Administrator
- Digital Marketing
- Web Analytics
- PPC
- Conductor Searchlight
- Salesforce.com
- Lead Generation
- Display Advertising
- Online Advertising
- Digital Strategy
- Web Presence Management
- Marketing
- Advertising
- Support
Benjamin Pemstein Summary
- Benjamin Pemstein, based in Boston, MA, US, is currently a Director of Technical Services at 15Five. Benjamin Pemstein brings experience from previous roles at Conductor and Conductor, Inc.. Benjamin Pemstein holds a Muhlenberg College. With a robust skill set that includes Customer Relationship Management (CRM), Data Analysis, Customer-Focused Service, Customer Escalation Management, Customer Support Leadership and more. Benjamin Pemstein has 2 emails and 2 mobile phone numbers on RocketReach.
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