Vice President Customer Experience @ (November 2025 - Present)
Head of Enterprise Program Management @ (July 2025 - November 2025)
Vice President, Business and Professional Services @ (February 2024 - July 2025)
Vice President, Hotel Technology @ (January 2021 - January 2024)
Director, Hotel Systems and Applications @ (March 2019 - January 2021)
Senior Manager, Hospitality Applications @ (December 2015 - March 2019)
Senior Implementation Consultant @ (August 2014 - December 2015)
Manager - Process Management @ (March 2013 - June 2014)
Electronic Distribution Manager @ (January 2011 - March 2013)
Hotel Supervisor @ (June 2010 - December 2010)
Night Auditor and Guest Service Agent @ (August 2008 - June 2010)
Benjamin Heiland Education
University of Nevada-Las Vegas
Hotel Management (Hotel Management)
2008-2010
University of Nevada-Las Vegas
(Hotel Management)
2008-2010
Benjamin Heiland Skills
Management
Executive Leadership
Team Leadership
Budgeting
Problem Solving
Technology Leadership
Customer Experience Management
Leadership
Strategy
Information Technology
IT Management
IT Strategy
Vendor Management
Project Management
Electronic Distribution
Connectivity
Channel Management
Product Integration
Analytics
Revenue Management
Hotel Management
Food & Beverage Management
Project Implementation
Revenue Analysis
Distribution Strategies
Property Management Systems
Yield Management
Food & Beverage
Hotels
Hospitality Management
Resorts
Rooms Division
Micros
Hotel Booking
Opening Hotels
Pre-opening
Front Office
Hospitality
Hospitality Industry
Opera
Tourism
Benjamin Heiland Summary
Benjamin Heiland, based in Harrisburg, PA, US, is currently a Vice President, Customer Experience at Hapi. Benjamin Heiland brings experience from previous roles at Hapi and Graduate Hotels. Benjamin Heiland holds a 2008 - 2010 Hotel Management in Hotel Management @ University of Nevada-Las Vegas. With a robust skill set that includes Management, Executive Leadership, Team Leadership, Budgeting, Problem Solving and more. Benjamin Heiland has 4 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Benjamin Heiland?
Find contact details for 700 million professionals.