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Ben Wilson Location
Abbots Langley, GB
Ben Wilson Work
Chief Digital Officer @ (January 2026 - Present)
Head of Digital Transformation @ (November 2023 - December 2025)
Head of Digital Transformation @ (March 2022 - November 2023)
Head of IT Applications @ (May 2019 - March 2022)
IT Services Manager @ (July 2015 - May 2019)
Head of Service Operations @ (February 2012 - July 2015)
Service Delivery Manager @ (April 2010 - February 2012)
Strategic Operations Manager @ (July 2009 - April 2010)
Support and IT Manager @ Erudine (July 2008 - July 2009)
Service Desk Team Leader @ eibDIGITAL / Welcom Software (April 2005 - June 2008)
Ben Wilson Education
Leeds Beckett University
Business Computing 2:1 (IT Systems Strategy, Business Analysis, Consulting, Advanced Databases, Programming,)
2001-2004
Ben Wilson Skills
Agile Coaching
Agile Methodologies
Artificial Intelligence (AI)
Budget Management
Business Analysis
Business Process Improvement
Business Requirements
Business Transformation
Call Centers
Change Management
Customer Service
Cybersecurity
Data Center
Digital Strategy
Digital Transformation
Enterprise Architecture
Executive Leadership
ISO 20000
IT Operations
IT Service Management
ITIL
ITILv3 Expert
Incident Management
Infrastructure
Lean Six Sigma
Managed Services
Management
PRINCE2
People coaching
Performance Improvement
Performance Management
Problem Management
Process Improvement
Product Development
Product Innovation
Product Lifecycle Management
Product Management
Product Strategy
Program Management
Programme Delivery
Project Delivery
Project Management
Service Delivery
Service Desk
Service Improvement
Service Level Management
Service Lifecycle Management
Service Management
Software Project Management
Stakeholder Management
Strategy
Tender Management
Unified Communications
User Stories
VoIP
ISO
ITIL v3 Foundations Certified
ITILv2 Manager
ISO standards
Alcatel
Supportworks
LANDesk
WAN
Sla
Contact Centers
Customer Experience
Service Operations
Team Leadership
Operations
Voice Over Ip Voip
ServiceNow
Cloud Computing
Major Incident Management
Information Technology
Network Infrastructure
Operational Activities
Service Improvement Plans
Voice Over Ip
IT Service Delivery
Continuous Improvement
Ben Wilson Summary
Ben Wilson, based in Abbots Langley, GB, is currently a Chief Digital Officer at LRQA. Ben Wilson brings experience from previous roles at LRQA and Affinity Water. Ben Wilson holds a 2001 - 2004 Business Computing 2:1 in IT Systems Strategy, Business Analysis, Consulting, Advanced Databases, Programming, @ Leeds Beckett University. With a robust skill set that includes Agile Coaching, Agile Methodologies, Artificial Intelligence (AI), Budget Management, Business Analysis and more. Ben Wilson has 2 emails and 2 mobile phone numbers on RocketReach.
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