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Ben Wilson Location
Abbots Langley, GB
Ben Wilson Work
2026 -now Chief Digital Officer @
2023 -2026 Head of Digital Transformation @
2022 -2023 Head of Digital Transformation @
2019 -2022 Head of IT Applications @
2015 -2019 IT Services Manager @
2012 -2015 Head of Service Operations @
2010 -2012 Service Delivery Manager @
2009 -2010 Strategic Operations Manager @
2008 -2009 Support and IT Manager @
2005 -2008 Service Desk Team Leader @ eibDIGITAL / Welcom Software
Ben Wilson Education
Leeds Metropolitan University
Business Computing 2:1 (IT Systems Strategy, Business Analysis, Consulting, Advanced Databases, Programming,)
2001-2004
Ben Wilson Skills
Service Delivery
Service Management
Service Desk
IT Service Management
IT Operations
Incident Management
ISO 20000
ISO
ITIL v3 Foundations Certified
ITIL
ITILv3 Expert
ITILv2 Manager
ISO standards
Customer Service
Alcatel
Business Process Improvement
Supportworks
LANDesk
Performance Improvement
Performance Management
Service Lifecycle Management
Service Level Management
VoIP
WAN
Service Improvement
Management
PRINCE2
Project Delivery
Agile Methodologies
Project Management
Unified Communications
Sla
Process Improvement
Infrastructure
Strategy
Problem Management
Contact Centers
Customer Experience
Managed Services
Call Centers
Data Center
Service Operations
Team Leadership
Operations
Voice Over Ip Voip
Change Management
ServiceNow
Cloud Computing
Major Incident Management
Information Technology
Network Infrastructure
Operational Activities
Service Improvement Plans
Voice Over Ip
IT Service Delivery
Continuous Improvement
Ben Wilson Summary
Ben Wilson, based in Abbots Langley, GB, is currently a Chief Digital Officer at LRQA. Ben Wilson brings experience from previous roles at LRQA and Affinity Water. Ben Wilson holds a 2001 - 2004 Business Computing 2:1 in IT Systems Strategy, Business Analysis, Consulting, Advanced Databases, Programming, @ Leeds Metropolitan University. With a robust skill set that includes Service Delivery, Service Management, Service Desk, IT Service Management, IT Operations and more. Ben Wilson has 2 emails and 2 mobile phone numbers on RocketReach.
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