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Ben Wickens Location
Chandler's Ford, GB
Ben Wickens Work
Head of Customer Success Engineering @ (June 2024 - Present)
Customer Support Manager @ (July 2021 - June 2024)
Support Team Lead @ (January 2020 - June 2024)
Senior Support Technician @ (February 2019 - January 2020)
Technical Analyst @ (August 2013 - January 2019)
Education Volunteer @ Coombe Dean School (October 2012 - July 2013)
Trainee ICT Service Desk Technician @ (August 2011 - June 2013)
Ben Wickens Education
University of Plymouth
Bachelor of Science (BSc) (Computing)
2009-2013
Ben Wickens Skills
Amazon Web Services (AWS)
SQL
Incident Management
Windows 7
Customer Service
Technical Support
ITIL
Databases
Java
Service Desk
Awesomeness
Android Development
Windows
Teamwork
C#
ITIL Foundation
Problem Solving
PHP
Project Planning
Red Hat Linux
Nagios
Splunk
System Monitoring
Garbage Collection
Jenkins
Continuous Integration
Cloud Computing
Ben Wickens Summary
Ben Wickens, based in Chandler's Ford, GB, is currently a Head of Customer Success Engineering at Solidatus. Ben Wickens brings experience from previous roles at Pusher and Gresham Tech. Ben Wickens holds a 2009 - 2013 Bachelor of Science (BSc) in Computing @ University of Plymouth. With a robust skill set that includes Amazon Web Services (AWS), SQL, Incident Management, Windows 7, Customer Service and more. Ben Wickens has 3 emails on RocketReach.
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