Ben Peng Email
ServiceNow Developer @ Accenture
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Ben Peng Location
- Australia
Ben Peng Work
- ServiceNow Developer @ (April 2026 - Present)
- ServiceNow Technical Consultant @ (March 2023 - March 2026)
- IT Service Management Process Lead @ (July 2021 - January 2023)
- IT Consultant @ (March 2021 - June 2021)
- Level 2 Service Desk Analyst @ (August 2019 - February 2021)
- Helpdesk Support Officer @ (February 2012 - July 2019)
- Application Support Analyst and Digital Media Designer @ (July 2010 - August 2011)
Ben Peng Education
- QUT (Queensland University of Technology)
Bachelor's degree (Information Technology)
2006-2009
Ben Peng Skills
- Analytical Skills
- Application Programming Interfaces (API)
- Asset Management
- Business Process
- Business Requirements
- Business Rules
- Catalogue Design
- Change Management
- Client Requirements
- Communication
- Customer Requirements
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Databases
- Documentation
- English
- HTML
- IT Service Management
- ITIL
- Incident Management
- Interpersonal Communication
- JavaScript
- Microsoft Endpoint Configuration Manager
- Microsoft Exchange
- Outage Management
- Presentations
- Problem Management
- Problem Solving
- Product Demonstration
- Professional Communication
- Programming
- REST APIs
- Root Cause
- Scripting
- ServiceNow
- ServiceNow Administration
- System Administration
- Teamwork
- Technical Specs
- User Administration
- User Training
- Windows Server
- Information Technology
- Unity Connection
- Presence
- Technology
- Power
- Illustrator
- Active Directory
- Kaseya
- Backup Exec
- Cisco Call Manager
- Photoshop
- Troubleshooting
- Blackberry Enterprise Server
- Support
- iPhone Support
- Outlook
- Microsoft Office
- Hardware Support
- Adobe Fireworks
- Windows 7
- Message Labs
- Microsoft Expression
- Windows Server 2003 2008
- Soe Deployment
- Windows XP Pro
- Services
- Windows 10
- Helpdesk
- InDesign
- Flash
Ben Peng Summary
- Ben Peng, based in Australia, is currently a ServiceNow Developer at Accenture. Ben Peng brings experience from previous roles at RGP, yourtown, TechTidy Consulting and Data#3. Ben Peng holds a 2006 - 2009 Bachelor's degree in Information Technology @ QUT (Queensland University of Technology). With a robust skill set that includes Analytical Skills, Application Programming Interfaces (API), Asset Management, Business Process, Business Requirements and more. Ben Peng has 3 emails on RocketReach.
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