Ben O'Neal Email & Phone Number
Principal Consultant @ Genesys
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Ben O'Neal Location
- Clearfield, UT, US
Ben O'Neal Work
- Principal Consultant @ (August 2013 - Present)
- Senior Principal Consultant @ (August 2013 - Present)
- IT Specialist, Systems Analyst and Developer @ (January 2006 - August 2013)
- Business Analyst @ (June 2004 - January 2006)
Ben O'Neal Education
- Weber State University
Bachelor's degree (Computer Science)
2009-2014
Ben O'Neal Skills
- Genesys Cloud CX Contact Center Admin
- Genesys Cloud CX Implementation
- Genesys Cloud CX Reporting and Analytics
- Genesys Cloud CX suite: Collaborate, Communicate, Contact Center, and Architect
- Process Improvement
- SQL
- Troubleshooting
- Databases
- Oracle
- Call Center
- Solaris
- Visio
- SDLC
- Management
- Business Process Improvement
- Integration
- Requirements Analysis
- Business Analysis
- Visual Basic
- Program Management
- CTI
- Genesys Framework
- Genesys Infrastructure
- Java
- JavaScript
- Eclipse
- Contact Centers
- Genesys Call Routing
- Genesys Cloud Architect
- Genesys Cloud
- VoIP
- Strategy
- Customer Service
Ben O'Neal Summary
- Ben O'Neal, based in Clearfield, UT, US, is currently a Principal Consultant at Genesys. Ben O'Neal brings experience from previous roles at Genesys and PacifiCorp. Ben O'Neal holds a 2009 - 2014 Bachelor's degree in Computer Science @ Weber State University. With a robust skill set that includes Genesys Cloud CX Contact Center Admin, Genesys Cloud CX Implementation, Genesys Cloud CX Reporting and Analytics, Genesys Cloud CX suite: Collaborate, Communicate, Contact Center, and Architect, Process Improvement and more. Ben O'Neal has 5 emails and 3 mobile phone numbers on RocketReach.
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