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Ben McCormack Location
Atlanta, GA, US
Ben McCormack Work
Principal Technical Knowledge Manager @ (December 2024 - Present)
Fractional Executive @ (June 2023 - June 2024)
Director of Customer Experience @ (January 2022 - November 2022)
Senior Technical Program Manager @ (February 2021 - January 2022)
Head of CX Management, Principal Support Engineer @ (February 2020 - January 2021)
Head of Support @ (September 2016 - February 2020)
Head of Support @ Trello (July 2014 - September 2016)
Member of Technical Staff @ Fog Creek Software (February 2011 - June 2014)
Software Developer @ (March 2010 - February 2011)
Business Analyst @ United Supply Company (May 2006 - February 2010)
Ben McCormack Education
Georgia Institute of Technology
MBA (Management of Technology)
2021-2022
Franciscan University of Steubenville
Bachelor of Arts (Philosophy)
2003-2006
Georgia Institute of Technology
(Coursework in Electrical Engineering)
2002-2003
Ben McCormack Skills
Management
Technical Support
Support Management
Customer Service
Customer Service Management
Leadership
Troubleshooting
Software Development
.NET
Python
Microsoft SQL Server
Hugs
Business Analysis
Hacky Feature Design
Net
SaaS
Engineering
Strategic Planning
Marketing
Integration
Code
Market Research
Web Development
SQL
Analytics
C#
Hiring
Accounting
Tax
Financial Reporting
Financial Accounting
Income Tax
Bookkeeping
Corporate Tax
Tax Returns
Tax Preparation
Cash Flow
Ben McCormack Summary
Ben McCormack, based in Atlanta, GA, US, is currently a Principal Technical Knowledge Manager at Fullstory. Ben McCormack brings experience from previous roles at Boldr, Saltbox and FullStory. Ben McCormack holds a 2021 - 2022 MBA in Management of Technology @ Georgia Institute of Technology. With a robust skill set that includes Management, Technical Support, Support Management, Customer Service, Customer Service Management and more. Ben McCormack has 3 emails and 4 mobile phone numbers on RocketReach.
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