Ben Gonzalez Email & Phone Number
IT Director of Operations and Delivery of ServiceNow Practice @ Precision Task Group, Inc. (PTG)
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Ben Gonzalez Location
- Houston, TX, US
Ben Gonzalez Work
- IT Director of Operations and Delivery of ServiceNow Practice @ (February 2020 - Present)
- Infrastructure Project Manager @ (July 2019 - February 2020)
- Senior Scrum Master and Senior IT Project Manager @ (March 2017 - May 2019)
- Senior Release Manager and IT Project Manager @ (August 2016 - March 2017)
- Project Manager Jr and Business Analyst @ (December 2012 - May 2016)
- Airplane Pilot Instruments rated @ Commercial Pilot IFR and Multi Engine (December 2010 - May 2016)
- Automotive Mechanic Technician @ Vegas Market Auto Shop (April 2013 - April 2016)
- System Administrator, Data Center Engineer @ (September 2011 - December 2012)
- Team Lead of Help Desk and Service Delivery Lead @ (August 2008 - September 2011)
- Bi-lingual Tech Support and Customer Care @ (November 2007 - September 2008)
- Business Manager @ Taiwan Mayorista & TechInnovations (April 2007 - October 2007)
Ben Gonzalez Education
- Universidad Tecnológica de México
Master’s in Project Management (Project Management)
2012-2014 - Universidad Tecnológica de México
Bachelor's degree (Mechatronics, Robotics, and Automation Engineering)
2006-2010 - Tecnológico de Monterrey
Bachelor's degree (Business Administration)
2005-2007
Ben Gonzalez Skills
- Active Directory
- Agile Methodologies
- BMC Remedy
- Blackberry Enterprise Server
- CAD/CAM
- Computer Hardware
- Computer Networking
- DNS
- Data Center
- HP
- Hardware
- Help Desk Support
- IT Management
- IT Operations
- IT Service Management
- ITIL
- Incident Management
- Information Technology
- Microsoft Office
- Microsoft Office 2007
- Mobile Devices
- Networking
- Operating Systems
- Patch Management
- Project Management
- Scrum
- Scrum master
- Serena
- Server Management
- Servers
- Service Delivery
- ServiceNow
- SharePoint Designer
- Software Installation
- Switches
- System Administration
- TCP/IP
- Team Management
- Technical Support
- Ticketing Systems
- Troubleshooting
- Windows
- Windows 7
- Windows Server
- Windows XP
- XP
Ben Gonzalez Summary
- Ben Gonzalez, based in Houston, TX, US, is currently a IT Director of Operations and Delivery of ServiceNow Practice at Precision Task Group, Inc.. Ben Gonzalez brings experience from previous roles at Infinite Computer Solutions, Molina Healthcare, Farmers Insurance and SEA Group at State Farm. Ben Gonzalez holds a 2012 - 2014 Master’s in Project Management in Project Management @ Universidad Tecnológica de México. With a robust skill set that includes Active Directory, Agile Methodologies, BMC Remedy, Blackberry Enterprise Server, CAD/CAM and more. Ben Gonzalez has 2 emails and 3 mobile phone numbers on RocketReach.
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