2009 -2021 MAJOR INCIDENT and PROBLEM MANAGER (ENGINEERING) @
2007 -2009 INCIDENT MANAGER and CLIENT OPERATION MANAGER @ Creditex Group Inc
2005 -2007 SENIOR TECHNICIAN LVL 2 and ACTIVE DIRECTORY ADMINISTRATOR @
2003 -2005 WEALTH MANAGEMENT IMPLEMENTATION MANAGER and LVL 2 SUPPORT TECHNICIAN @
1997 -2003 LEAD SERVICE DESK TECHNICIAN and REMOTE WINDOWS ADMINISTRATOR @ WestNet Internet Services
2000 -2001 SENIOR SERVICE TECHNICIAN, NETWORK SECURITY and BLACKBERRY ENTERPRISE ADMIN @ Iwon Inc.
Ben Desantis Education
The College of Westchester 1997-1998
Ben Desantis Skills
Incident Management
ITIL
Chaos Management
ITIL Process Implementation
ITSM
Major Incident Management
Problem Management
Technical Communication
Ben Desantis Summary
Ben Desantis, based in Yonkers, NY, US, is currently a Problem Management Specialist at Fannie Mae. Ben Desantis brings experience from previous roles at Disney Media & Entertainment Distribution, Bloomberg LP, Creditex Group Inc and Merrill Lynch. Ben Desantis holds a 1997 - 1998 The College of Westchester. With a robust skill set that includes Incident Management, ITIL, Chaos Management, ITIL Process Implementation, ITSM and more. Ben Desantis has 1 emails on RocketReach.
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